Director AI​/ML Strategic Customers Engineering

Director AI/ML Strategic Customers Engineering

Department

Description:

The Strategic Customers Engineering team manages relationships for some of OCI’s top revenue generating customers. Our customers run their businesses on our cloud, and our mission is to provide them with best-in-class computing, storage, networking, database, security, and an ever-expanding set of foundational cloud-based services.

Position Overview:

We have an opportunity for a Director to join the Strategic Customers Engineering organization within the Oracle Cloud Infrastructure Group. This critical role will be responsible for leading and partnering with cross functional teams across all of OCI. The position can be based anywhere within the US and performed as a remote employee. Career Level - M4.

Responsibilities

We are specifically looking for a leader with experience delivering impact  possess high judgement and are a “roll your sleeve up” person with a bias for action. You possess strong ownership and a strong ability to collaborate cross‑functionally, as well as the ability to lead and mentor a team. You will partner with every team in OCI to achieve success together.

The space is fun, agile, cross cutting and complex. We work on true critical programs to the customer and that means support, help, partnership and alignment in the investment. The ideal candidate will possess breadth and depth of capability and skillsets, including Data Center GPU product knowledge, Machine Learning applications and solutions, HPC solutions, applications, workloads, etc. Other requirements include great customer relationship management, and strong leadership to drive progress with internal and external stakeholders.

This person will be greatly self‑driven, capable of operating in ambiguity, constantly striving for excellence.

Preferred Skills & Experience

• Exceptional communication skills, technically fearless and a strong product sense with the ability to seek and absorb business context, and lead and drive engineering requirements.

• Knowledge in Data Center GPU architecture and operations

• Understanding of AI workloads and SW stack

• Experience in a customer‑facing role in a tech company.

Experience with AI & HPC end customers a big plus.

• Outstanding communication and presentation skills

• Ability to multi‑task and handle multiple simultaneous projects.

• Previous people management experience

Qualifications

Disclaimer: Certain US customer or client‑facing roles may be required to comply with applicable requirements, such as immunization and occupational health mandates. Range and benefit information provided in this posting are specific to the stated locations only. US:
Hiring Range in USD from: $139,200 - $291,800 per year. May be eligible for bonus, equity, and compensation deferral.

Benefits

• Medical, dental, and vision insurance, including expert medical opinion

• Short term disability and long term disability

• Life insurance and AD&D

• Supplemental life insurance (Employee/Spouse/Child)

• Health care and dependent care Flexible Spending Accounts

• Pre‑tax commuter and parking benefits

• 401(k) Savings and Investment Plan with company match

• Paid time off:
Flexible Vacation is provided to all eligible employees assigned to a salaried (non‑overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years. Vacation accrual is prorated for employees working between 20 and 34 hours per week.

Employees working fewer than 20 hours per week are not eligible for vacation.

• 11 paid holidays

• Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

• Paid parental leave

• Adoption assistance

• Employee Stock Purchase Plan

• Financial planning and group legal

• Voluntary benefits including auto, homeowner and pet insurance

About Us

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