Software Engineer, Reliability Platform

About The Team

Reliability Platforms is part of Door Dash’s Production Lifecycle team, owning end‑to‑end experience for safely changing, observing, and operating production systems.

Our mission is to enable confident production changes, understand reliability and service health on demand, and abstract complexity into platforms that provide safe, repeatable operations by default.

• Self‑Serve Infrastructure & Configuration Change Control – building systems for provisioning services, requesting cloud resources, and safely making config changes.
• Reliability & Service Health – delivering unified health scores, SLOs, alerting pipelines, and automation to improve reliability and act quickly.

As a Software Engineer on Reliability Platforms you’ll design and build the systems that sit at the center of every production change at Door Dash.

• Spin up new services and request cloud resources without waiting on another team.
• Safely roll out configuration changes both service and infra with progressive delivery.
• See at a glance whether services are healthy and how they are performing against SLOs.
• Diagnose and remediate incidents faster or let the system fix them automatically.

• Platform Engineering Mindset – building systems that other engineers depend on daily.
• 2+ years of experience in infrastructure, platform, or backend engineering and delivering complex systems.
• Fluent in Go (or similar) and designing scalable, resilient services that are easy to operate.
• Comfortable with AWS primitives, security best practices, Infrastructure as Code tools like Terraform or Pulumi, and abstracting them away.
• Experience running workloads on Kubernetes or Docker with reliable distributed behavior.
• Excited about automation and agentic, AI‑assisted operations and shaping how engineers interact with production systems.

Base salary is localized based on work location. In addition to base salary, compensation includes opportunities for equity grants.

Door Dash offers a comprehensive benefits package including 401(k) with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off, paid sick leave, medical, dental, vision, 11 paid holidays, disability and basic life insurance, family‑forming assistance, and a mental health program.

We’re committed to growing a diverse and inclusive community. No employee or applicant will face discrimination or harassment based on protected categories such as race, color, ancestry, national origin, religion, age, gender, marital status, sexual orientation, gender identity, disability, or veteran status. We invite applicants from all backgrounds and encourage people who identify as women, non‑binary, LGBTQIA+, American Indian, Black, Hispanic, Native Hawaiian, and other communities to apply.