Senior Manager Agile Program Management - Retail

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally-enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting and customer obsession to accelerate our clients’ businesses through designing the products and services their customers truly value.

As an Agile Program Manager at Publicis Sapient, you will partner with clients undertaking major digital business or engineering transformation engagements. You will work within a cross-functional, globally distributed team to lead the planning, estimation, and delivery of client projects and programs.

• Plan, document, and implement the optimal team structure (roles, people, expertise) to ensure high-quality delivery, exceeding client expectations and achieving established goals
• Lead teams to successfully deliver customer experience and engineering solutions leading to client business value
• Identify and realize business outcomes through the use of the most suitable and effective project management approach, methods, processes, and tools to ensure a high degree of delivery and solution quality
• Support clients’ business objectives by delivering experience and engineering solutions, including experience management, ecommerce, customer data, cloud, and microservice platforms
• Enact lasting changes to the client’s ways of working by utilizing a consultative approach that focuses on defining and measuring customer value delivered at each milestone
• Organize and lead ongoing team planning sessions to identify key risks, issues, and dependencies across work streams
• Optimize delivery within a project or program through insights and mitigation strategies for project risk management
• Guide internal leaders and external senior stakeholders on program delivery methods ceremonies and protocols to streamline and structure workflow to deliver timely results
• Articulate and manage engagement commercial metrics including client outcomes, leakage, burn rate, revenue and margins, etc. to support account health and account-level planning within the industry vertical

• Ability to effectively communicate and collaborate with all levels of the organization to achieve broader insights into managing work streams and outcomes
• Capable of earning trust and influencing stakeholders without formal authority to required results
• Proficient with collaboration tools including Atlassian Jira and Confluence, and Microsoft Office applications
• Flexible, collaborative, and able to manage and prioritize multiple tasks simultaneously to maintain teamwork and optimal project flow
• Experience managing and contributing to sales proposals by collaborating and negotiating with multi-disciplinary teams to shape a cohesive delivery approach, team shape, and cost estimates to deliver transformative value driven proposals
• Experience working with Agile delivery methods like Scrum and Kanban, waterfall and hybrid systems
• Experience leading teams to implement digital technologies such as atomic and responsive design, experience management platforms, cloud platforms, Dev Ops, AI and Data Platforms
• Ability to travel frequently

Salary Range: $116,000 - $173,000

Set Yourself Apart With:

• Experience in writing, reviewing, and finalizing statements of work
• Scrum, Product or SaFe Certification
• Understanding of HTML, CSS, JavaScript, Python, React, or Swift
• Relevant experience at a digital agency or consultancy leading cross functional, multi-disciplinary teams to deliver exceptional digital experiences

Benefits of Working Here:

• Flexible vacation policy; time is not limited, allocated, or accrued
• 16 paid holidays throughout the year
• Generous parental leave and new parent transition program
• Tuition…