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IT Support Technical Support

IT Service Center Manager: Lead Tech Support & Excellence

Job in Seattle, King County, Washington, 98127, USA
Listing for: SSA Marine
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
A leading logistics company is seeking an IT Service Center Manager to lead a team of technical support staff in Seattle, WA. The role involves ensuring high quality customer service and technical support for end-users. Responsibilities include guiding staff activities, managing incidents, and coaching direct reports. The ideal candidate will have a strong understanding of ITIL methodologies, excellent problem-solving skills, and the ability to communicate effectively with various stakeholders.

This is a full-time position offering a mid-senior level career opportunity.
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