Product Manager

At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company (TWDC) is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts and a cruise line to sports, news, movies and a variety of other businesses.

Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance these exciting experiences.

The Enterprise Technology mission is to deliver technology solutions that align to business strategies while enabling enterprise efficiency and promoting cross-company collaborative innovation. Our group drives competitive advantage by enhancing our consumer experiences, enabling business growth, and advancing operational excellence.

As a Staff Product Manager, you are responsible for defining the product vision (lead with the why and think big!), establishing a consistent customer rhythm of business, using data to find opportunities, and building a deep roadmap and backlog that prioritizes the highest value for users. This role requires a servant leader mindset and someone who is both technically capable and highly adept at building strong partnerships that deliver critical organizational outcomes.

This role requires deep interaction and cross team dependency management for a portfolio of foundational services and capabilities that enable an integrated experience across several products.

The ideal candidate is technically adept in software and data development life cycles, Agile and MVP approaches, multi-cloud capabilities (AWS, Azure, Google), AI technologies, as well exemplary leadership and communication abilities (both verbal and written). This role requires you to engage customers of both technical and non-technical skillsets(e.g. Information Workers, Developers, and IT Admins).

Understands technical customer requirements and can articulate them into technical build requirements

Deep empathy for customer requirements - both the goods and the bad

Willing to say no as appropriate when customer asks are not aligned with strategic direction

Uses data to see opportunities and build hypotheses worthy of prioritization

Correlates multiple data dimensions to identify patterns that can be transformed into build requirements

Performs market and industry analysis of trends and conditions for products, platforms, and features for the relevant product line

Defines strategy, vision, & prioritizes product roadmap

Ensures business rhythm is established that corrals both customer sentiment feedback, as well as customer data that enables prioritization requests and enhancements for the product line

Engages with customer and organizational leadership to deeply understand unarticulated needs, successes, and new opportunities; then conveys that information to the team in a manner that is traceable and useful.

Uses data, strategic direction, and feedback loops, prioritizing high value outcomes first

Uses an Agile framework, specifically with an MVP and iterative approach, partners and collaborates with engineering team to ensure the right work is prioritized and delivered; communicates effectively to stakeholders

Brings to bear techniques to increase collaboration, predictability, and transparency for the team while promoting a culture of experimentation and innovation

Champions organization-wide processes and best practices related to ideation, delivery, prioritization, and customer engagement

Productively challenges engineering design to ensure customer requirements will be fulfilled

Uses a lifelong learning mentality, knowing the latest best practices and technologies

Exercises good judgment when faced with risk, blockers, or tradeoffs

Communicate expectations to partners, leaders, and customers, and optimally resets expectations as priorities or deliverables shift

Effectively onboards customers and stakeholders to new releases and functionality

• A minimum of 7 years of experience in technical product…