Senior Technical Program Manager, Amazon Robotics Supply Chain

Is your passion inspired by invention? Is problem solving through teamwork in your DNA? Do you like the idea of seeing how your work affects the bigger picture? Answer yes to any of these and you will fit right in here at Amazon Robotics (AR). We are a smart team of doers that work passionately to apply innovative advances in robotics and software to solve real‑world challenges that will transform our customers’ experiences in ways we cannot even imagine yet.

We invent new improvements every day. We are Amazon Robotics and we will give you the tools and support you need to invent with us in ways that are rewarding, fulfilling and fun.

• Lead RSC technical/system initiatives and maintain on‑time delivery to program’s success criteria.
• Utilize strong technical judgement to inform stakeholders of technology and business trade‑offs.
• Partner with IT, RSC, and internal customers to understand current and future system limitations regarding scaling ERP systems capability.
• Prepare and facilitate business requirements documents to ensure RSC customer needs are met through system enhancement.
• Partner with RSC stakeholders to analyze business requirements and translate into an architectural blueprint that outlines solutions that integrate across applications, systems, and platforms to achieve business objectives.
• Lead large‑scale ERP systems implementation projects to support supply chain business processes including the associated database management.
• Simplify concurrent project delivery, including development and testing processes for projects that cross team boundaries.
• Develop and manage business process mapping, process gap identification, and gap reconciliation.

Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full‑time employees include:

The RSC Program Management for Robotics Supply Chain works across the Fulfillment Technologies & Robotics (FTR) department to enable manufacturing scalability and adaptability to best serve the Amazon Deployment Network. Through strategic thought leadership, we evaluate supply constraints across the product portfolio to deliver solutions that optimize resource allocation and maximize customer responsiveness. Our team’s holistic and peculiar mindset allows us to develop the manufacturing leaders of tomorrow while delivering results for our customers.

• 5+ years of technical product or program management experience.
• 7+ years of working directly with engineering teams experience.
• 3+ years of software development experience.
• Experience managing programs across cross‑functional teams, building processes and coordinating release schedules.
• Experience managing SAP ERP implementation program, building supply chain processes and coordinating release schedules.
• 5+ years of project management disciplines including scope, schedule, budget, quality, along with risk and critical path management experience.
• Experience defining KPI’s/SLA’s used to drive multi‑million dollar businesses and reporting to senior leadership.
• Master’s degree.
• PMP Certification is a plus.
• APICS Certification is a plus.
• Experience with PLM systems preferred, especially Oracle Agile.
• Experience with MES systems preferred, especially Proplanner.
• 3+ years technical team leadership.
• Multidisciplinary background including IT configuration and business requirement development.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding…