Applications Analyst - Epic Beaker-AP

Overview

Job Description

UW MEDICINE IT SERVICES has an outstanding job opportunity for an Applications Analyst 3 – Epic Beaker-AP
.

• 100% FTE – 40 hours per week
• Day Shift – UW MEDICINE ITS SERVICES CORE HOURS ARE 08:00 – 17:00 (PST), Monday-Friday

UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.

• 100% remote opportunity
• Values-based work environment
• Active departmental Equity, Diversity, and Inclusion Committee
• 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
• 100% matching, 100% immediately vesting 403(b)

• Perform analysis and troubleshooting for complex application issues to meet established Service Level Agreements and work with user groups to provide diagnostic assistance and resolution to questions and problem direction
• Maintain issue tracking (both internally and with vendor) and follow issue tracking policies and guidelines
• Meet with customers to identify and analyze customer system requirements for continuous improvements, set expectations, and escalate issues as needed
• Develop and retain strong positive relationships with constituents, engaging to ensure a thorough understanding of their objectives and requirements
• Track and provide regular project status updates to leaders, customers, and stakeholders on progress and obstacles
• Lead small projects or larger project sub-components that may include cross-functional teams
• Identify improvement opportunities through analysis
• Provide consistent and timely IT service deliverables using thorough analysis and thoughtful application of technologies
• Test all scenarios conforming to quality standards at the solution level
• Evaluate and implement management requests for information to generate reporting requirements

• Bachelor s degree in Computer Science, Health Information Systems, Math, Information Technology, Business Administration, or related field or equivalent combination of education/experience
• Currently holds 2 or more current Epic certifications (or equivalent in other EHR systems) OR has obtained Epic proficiency (or equivalent) and has consistently demonstrated technical competencies for 4+ years in relevant functional/business area
• Epic Beaker-AP certification is REQUIRED
• 4+ years of overall experience to include the below:
• 2+ years providing EHR systems application maintenance/support
• Demonstrated experience serving as a role model in providing an exceptional business partnership with customers, continuously adapting to their needs and feedback
• 2+ years’ experience with application/system configuration and implementation of clinical information systems (and/or healthcare applications)
• Demonstrated ability to translate business requirements into design specifications, follow technical change control processes, and maintain technical documentation
• Experience mentoring others to increase overall professional effectiveness
• Demonstrated ability to manage small to medium sized IT projects and/or process improvement initiatives
• Experience developing and executing test plans and test cases
• Experience supporting large scale enterprise customers, both internal and external
• Experience walking clients using systems, preferably in a healthcare environment

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical…