Senior Technical Program Manager, WorkSpaces; AWS

Job :  | Amazon Web Services, Inc.

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions.

Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use.

The Agentic Work Spaces team within AWS Applied AI Solutions is a fully managed desktop-in-the-cloud solution that lets organizations provide their employees with secure, accessible computing environments. The Control Plane team owns the admin experience that enables customers to onboard, create, and maintain their fleet of Work Spaces. As a Senior Technical Program Manager III on this team, you will drive programs and projects across three engineering teams, coordinating cross-team efforts to deliver initiatives that directly improve how administrators manage their cloud desktops.

You will define program strategy, align technical and business priorities, and turn ambiguity into clear plans with measurable outcomes.

Key job responsibilities

• Drive goals, programs, and projects across three engineering teams within the Work Spaces Control Plane, setting objectives, defining success criteria, and aligning business and technical stakeholders on priorities.
• Evaluate system architectures and technical proposals to identify risks, question assumptions, and make informed trade-offs between scope, timeline, and quality in partnership with engineering leaders.
• Leverage AI tools and data-driven approaches to maximize program impact, improve visibility into program health, and proactively surface risks before they become blockers.
• Influence cross-team efforts beyond your immediate scope, building alignment and resolving dependencies to keep critical business initiatives on track.
• Author clear program narratives and status communications for senior leadership, translating complex technical details into actionable recommendations.

A day in the life

You might start your morning reviewing program metrics across your three engineering teams, then join a design review where you challenge architectural assumptions with engineers working on the Work Spaces admin experience. After lunch, you could be facilitating an alignment discussion to resolve a cross-team dependency, followed by drafting a program update for leadership. You will regularly use AI tools to analyze data and streamline your workflows, keeping complex initiatives moving forward.

About the team

ABOUT AWS:

Diverse Experiences

Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part…