Strategic CSM - LIMS & SaaS Adoption
Listed on 2026-10-09
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IT/Tech
SaaS Sales
QBench is seeking a Customer Success Manager (CSM) to own the post-implementation lifecycle for our SaaS LIMS platform. You will act as a trusted advisor to lab, quality, IT, and executive stakeholders, driving product adoption and measurable outcomes while ensuring renewals and expansion.
You will collaborate with Implementation, Support, Product, and Engineering teams, translate technical concepts into business value, and monitor health metrics to mitigate churn and maximize customer value.
We would love to welcome a new Strategic CSM - LIMS & SaaS Adoption to our team in United States.
This opportunity is part of our work in Management & Operations, Sales.
The advertised compensation is 70.000 - 80.000.
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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