Slate Solutions Specialist

Pivot Marketing is a full-service higher education marketing and enrollment partner helping colleges and universities attract, engage, enroll, and retain students. We work alongside our clients as an extension of their teams, bringing together strategy, creativity, technology, data, and enrollment expertise to solve real challenges and drive results.

Our work spans the full student journey—from brand awareness and lead generation through nurture, application, enrollment, and retention. Our services include digital advertising, SEO, content and email marketing, website and creative development, brand strategy, CRM and marketing technology, admissions support and training, conversion optimization, and full-funnel reporting through our Pivot
360 platform.

We also provide specialized enrollment support, including student communications, live chat, outbound calling, SMS, and other strategies designed to help institutions connect with prospective students and move them through the enrollment journey.

Pivot is a Technolutions Slate Preferred Partner and works extensively with CRM, marketing automation, data, and enrollment technology to help institutions streamline processes and make smarter, more informed decisions.

At our core, we're a team of higher education experts who believe great results come from being curious, collaborative, approachable, and genuinely invested in our clients' success.

We are seeking a Slate Solutions Specialist (
fulltime, part time, or consultant
) for a remote role with an option to work in our Vermont or Boston office if desired. In this position, the specialist supports optimization of Slate-related solutions for clients. Daily responsibilities can include configuring and maintaining Slate tools, and collaborating with internal teams to design effective workflows. The specialist communicates directly with both internal staff as well as clients to understand their goals, provide recommendations, and ensure that Slate solutions are aligned with their broader digital and enrollment communication strategies.

The role also involves troubleshooting issues, developing solutions in Slate, documenting best practices, and contributing to continuous improvement of processes and client outcomes.

• Serve as Pivot’s primary Slate systems resource and day-to-day technical partner for assigned higher education clients.
• Work alongside our technical lead to support client Slate environments, including data imports, queries, forms, portals, workflows, campaigns, and other Slate functionality.
• Help to monitor the accuracy, integrity, and flow of admission and enrollment data within Slate; identify data discrepancies, investigate root causes, and recommend or implement appropriate resolutions.
• Build and maintain Slate queries, exports, reports, forms, portals, and workflows to support enrollment, admissions, marketing, and operational needs.
• Support the development and maintenance of custom Slate portals used for prospective student engagement, event registration, application and enrollment workflows, internal processing, and other client-specific purposes.
• Develop Slate Deliver campaigns, drip campaigns, automated communications, and other recruitment and enrollment communications in partnership with Pivot strategy and client teams.
• Identify opportunities to improve client processes through Slate automation, workflows, data management, and system efficiencies.
• Translate client enrollment and operational needs into practical Slate solutions, balancing technical capabilities with usability and institutional goals.
• Maintain documentation of client Slate configurations, processes, data flows, workflows, and recurring technical procedures to support continuity and knowledge sharing…