Director, AI Infrastructure Communications

US

***
This person needs to be based on the West Coast ***

Nscale is the global hyperscaler engineered for AI infrastructure. Through vertically integrated AI solutions and modular, first-principles data center design across Europe, North America, and beyond, Nscale delivers the compute foundation for enterprise AI training, fine-tuning, and inference at scale.

We thrive on a culture of relentless innovation, ownership, and accountability, where every team member takes pride in their work and drives it with excellence and urgency. As an Nscaler, you'll build trust through openness and transparency, where everyone is inspired to do your best work. If you join our team, you'll be contributing to building the technology that powers the future.

We are looking for a Director, AI Infrastructure Communications to lead how Nscale tells the story of its AI infrastructure business, to our employees and to the outside world.

Working in close partnership with leaders across the AI Infrastructure business, you will develop a deep understanding of its strategy, priorities and major milestones. You will translate that work into clear, credible communications for a wide range of audiences, from engineers and technical press to new employees and business media.

The role spans internal and external communications. Internally, you will advise business leaders on how they communicate with their organization, and help the wider company understand what the business is delivering. Externally, you will lead media relations and announcements for the business, including customer, partner and deployment news.

You will sit within Nscale's communications team and work closely with colleagues across corporate, internal and executive communications. You will own specific areas outright, contribute to areas your colleagues own, and support the company's needs as they evolve. The scope below is where we expect you to start, not where we expect you to stay. This is a hands-on, individual contributor role.

AI Infrastructure Narrative

• Partner with leaders across the AI Infrastructure business to understand its strategy, priorities and key milestones
• Develop the narrative for Nscale's AI infrastructure business and keep it consistent across internal and external channels
• Translate complex technical work into clear, credible stories for technical and general audiences
• Identify the moments worth telling, and plan communications around them

Internal Communications

• Advise AI Infrastructure leaders on how they communicate with their organization, including through periods of change
• Share the progress of the AI Infrastructure business with the wider company through Nscale's channels and company programming
• Collaborate with adjacent teams, including our Data Center organization, so that related milestones are communicated in a coordinated way
• Handle sensitive and high-stakes communications with sound judgment and discretion

External Communications

• Lead media relations for the AI Infrastructure business across tech, trade and business press, influencers, and new channels
• Lead announcements related to the business, including site, customer, partner and deployment news
• Build relationships with journalists, analysts, influencers who cover AI infrastructure, cloud, data centers and compute
• Develop press materials, blog posts, social media posts, op-eds, other written content and briefing materials
• Pitch interviews and speaking engagements and prepare leaders for these engagements.

Measurement & Insight

• Track the impact of communications and use what you learn to improve
• Share insight from employees, media and the market with business leaders

• 10 to 15 years of experience in communications, ideally covering both external and internal work
• Experience communicating for an AI infrastructure, cloud, data center, semiconductor or deep-tech business
• Strong technical fluency, with the ability to engage credibly with engineering teams and explain complex infrastructure topics to non-technical audiences
• A track record of securing coverage in technical, trade and tier-1 business media, with reporter relationships to match
• Experience running joint announcements with customers and partners, including the approvals that come with them
• Experience partnering with senior business leaders and advising them on communications
• Exceptional writing and editing skills, and the ability to write for both technical and…