ERC Automation Business Analyst

Position: ERC Intelligent Automation Business Analyst
Job Description UW Medicine Enterprise Revenue Cycle has an outstanding opportunity for an ERC Intelligent Automation Business Analyst.

WORK SCHEDULEDays
100% FTE
100& Remote – must be on site as business need requirePOSITION HIGHLIGHTS Under the guidance of the ERC Project Director and the leadership of the Program Manager, the ERC Intelligent Automation Program will be managed in partnership with ERC Leadership and participation from IT Services DEPARTMENT DESCRIPTIONERC departments assume responsibility for a wide array of Revenue Cycle functions, including but not limited to:
Patient Registration, Financial Clearance, Financial Assistance, Charge Capture and Reconciliation, Coding, Clinical Documentation Integrity, Patient Identity, Information Governance, as well as Billing. The Enterprise Revenue Cycle Intelligent Automation Program aims to explore and evaluate automation and AI solutions, such as Robotics Process Automation (RPA), Optical Character Recognition (OCR), Application Programming Interfaces (APIs), automated file extracts/imports between systems, and other emerging technologiesPRIMARY JOB RESPONSIBILITIES Collaborate with ERC leadership to identify automation and AI opportunities to reduce manual work, improve accuracy, increase productivity, accelerate processing, or improve the patient and/or employee experience

Serve as the primary point of contact for ERC automation/AI requests, reviewing and triaging requests in partnership with ITS Automation Solutions Identify opportunities for process re-engineering, optimization, and/or standardization prior to automation

For automation/AI solutions approved for build, lead and facilitate workflow reviews and business requirements analysis

Translate complex Revenue Cycle processes into clear requirements that can be understood and implemented by the developer

Translate business requirements into actionable development specifications

Facilitate stakeholders' review of solution design/prototyping sessions to ensure alignment with business processes and requirements

Develop specific solution UAT approach/plan, criteria, and scenarios

Coordinate Go-Live readiness activities with Program Manager to deploy solutions

Maintain program knowledge base with each deploymentREQUIRED QUALIFICATIONS Bachelor's degree in a health-care oriented profession, a business-related field, or other disciplines that demonstrate analytical or communications abilities4+ years recent healthcare/IT experience, including:2+ years of healthcare revenue cycle process improvement and/or automation/AI delivery experience

Values consistent with those of UW Medicine's mission to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals.

Experience with Epic, working with Revenue Cycle modules

Working knowledge of at least one of the following technologies:
Robotic Process Automation (RPA), Generative AI (GenAI), Agentic AI, Optical Character Recognition (OCR), Intelligent Document Processing (IDP)
Experience in performing cost versus benefit analysis and return on investment tracking

Demonstrated experience in facilitating discussion to clarify and document business requirements for a technical solution

Familiarity with process optimization approaches such as, Lean, Six Sigma, and/or Business Process Reengineering (BPR)

Experience with UAT and Go-Live/Hypercare support

Above average proficiency in Microsoft Office applications, especially in Excel, Word, and Visio An equivalent combination of education and experience may substitute for stated requirements ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHERUW Medicine is…