Systems Administrator

As a member of the Product and Engineering team at Pitch Book, you will be part of a team of big thinkers, innovators, and problem solvers who strive to deepen the positive impact we have on our customers and our company every day. We value curiosity and the drive to find better ways of doing things. We thrive on customer empathy, which remains our focus when creating excellent customer experiences through product innovation.

We know that greatness is achieved through collaboration and diverse points of view, so we work closely with partners around the globe. As a team, we assume positive intent in each other’s words and actions, value constructive discussions, and foster a respectful working environment built on integrity, growth, and business value. We invest heavily in our people, who are eager to learn and constantly improve.

Join our team and grow with us!

• Work with all internal teams to identify and implement necessary IT solutions
• Plan, configure, and maintain all infrastructure hardware and software systems
• Aid with escalated helpdesk support tickets
• Coordinate with outside vendors of hardware, software, and services to provide a seamless experience for end-users, anticipate future needs, and control organizational costs
• Investigate, understand, and resolve problems with local and remote infrastructure
• Administer access, permissions, and privileges for on-site resources and cloud services
• Lead IT projects from planning through post-implementation review, including system migrations, SaaS and software rollouts, and cross-team technology initiatives
• Support IT's contribution to the company's SoC 2 audit: coordinate evidence collection, validate controls, and document IT processes and procedures in partnership with the security team's audit lead
• Identify and pilot AI-driven improvements to IT service delivery
• Support the vision and values of the company through role modeling and encouraging desired behaviors
• Participate in various company initiatives and projects as requested

• 4+ years minimum previous experience in a Systems Administrator, IT Ops, Network Administrator or IT engineer position.
• Must be authorized to work in the United States without the need for visa sponsorship now or in the future

• Demonstrated project management experience leading migrations, rollouts, or comparable initiatives across distributed teams
• Manage Meraki firewalls, VPNs, switches, and access points across global offices; monitor bandwidth usage and ISP contracts
• Hands-on administration of Okta, Intune, Jamf, M365, Zscaler, and Microsoft Teams
• Proficient in Power Shell
• Networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi)
• Experience working with Microsoft Azure
• Ticketing/issue tracking software
• Self-directed: sets and meets deadlines, multi-tasks, and prioritizes
• Proficiency with the Microsoft Office suite including in-depth knowledge of Outlook, Word, and Excel with the ability to pick up new systems and software easily

• Additional medical wellness incentives
• STD, LTD, AD&D, and life insurance

• Paid sabbatical program after four years
• Paid family and paternity leave
• Annual educational stipend
• Ability to apply for tuition reimbursement
• CFA exam stipend
• Robust training programs on industry and soft skills
• Employee assistance program
• Generous allotment of vacation days, sick days, and volunteer days

• Matching gifts program
• Employee resource groups
• Dependent Care FSA
• Employee referral bonus program
• Quarterly team building events
• Shared ownership employee stock program
• Monthly transportation stipend

* Please be aware the above Pitch Book benefit and perk offerings are subject…