Senior Enterprise Support Engineer: Escalations & Incidents
Listed on 2026-10-16
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IT/Tech
IT Support, Technical Support, IT Specialist
Vertex Inc. is seeking an experienced Enterprise Support Engineer to own complex customer issues across West Coast accounts.
You will serve as the primary contact for high-priority incidents, including executive escalation calls, and troubleshoot ERP integrations and APIs across Vertex platforms. Ideal candidates have 5+ years in enterprise software support, strong communication skills, and a track record of root cause analysis and cross-functional collaboration.
The Senior Enterprise Support Engineer:
Escalations & Incidents position in the IT & Technology, Engineering field is open for applications.
We have an opening for a Senior Enterprise Support Engineer:
Escalations & Incidents in Seattle, WA, United States within IT & Technology, Engineering.
This role, Senior Enterprise Support Engineer:
Escalations & Incidents at Vertex Inc., could be your next move.
Are you ready to take on the Senior Enterprise Support Engineer:
Escalations & Incidents role at Vertex Inc.?
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