IT Portfolio Delivery Team Manager

Yes, this is government, but we'll surprise you in how we break from the stereotypical mold. King County is driving to become the best run government in the country. For King County Department of Information Technology (KCIT) that means pushing the County forward through innovation and optimization. We’re committed to helping our customers and our constituents get solutions that help them do their job or do life easier.

That's where you come in.

Yes, this is government, but we'll surprise you in how we break from the stereotypical mold. King County is driving to become the best run government in the country. For King County Department of Information Technology (KCIT) that means pushing the County forward through innovation and optimization. We’re committed to helping our customers and our constituents get solutions that help them do their job or do life easier.

That's where you come in. King County Department of Information Technology (KCIT) is seeking an IT Portfolio Delivery Team Manager to lead a team of IT program and project managers in our Portfolio/Program/Project Management Office (PMO). The ideal candidate has expertise in IT program and project management and the delivery of outcomes through Agile and traditional methodologies; coaching and managing the performance of senior technical professionals;

and providing exceptional customer service. This position will report directly to the Principal IT PMO Manager in Business & Operations Services and will assist in the management of KCIT’s enterprise portfolio of technology programs and projects. We partner with all of the Executive-branch departments and separately-elected agencies within the King County government in executing and successfully delivering complex, high-impact projects and technology solutions that provide value to the community we serve.

King County is committed to being the best-run government in the nation, and King County Information Technology (KCIT) is helping lead that transformation. KCIT harnesses the power of technology to modernize operations, advance digital equity and social justice, and deliver innovative solutions that engage, empower, and serve our residents, businesses, and community partners. Recognized by the National Association of Counties (NACo) for excellence in vision, strategy, innovation, and collaboration, KCIT is focused on delivering smart, secure, and customer-centered technology services that strengthen county operations and support thriving, resilient communities.

As the technology business partner to all 18 County departments, KCIT provides the foundational systems and services that power many of the region’s most essential functions. We work side-by-side with our partners to design and deliver technology solutions that enhance customer experience and advance King County’s mission.

• Project Delivery
  - Measuring and Enabling Execution:
  Ensure project teams provide adequate visibility of their progress (e.g. through optimization of Portfolio Management software and KPI reporting). Audit project data to uncover issues and challenges and make recommendations to increase efficiency and ensure successful project delivery. Oversee risks and issues and assist PMs in addressing them.
• Resource Management:
  Define PM allocations to meet project requirements at any stage. Ensure the proper, ongoing management of project resource allocation, including adjustments based on emerging business or technical opportunities and challenges.
• Growth, Development, Continuous Improvement:
  Identify professional development requirements for PMs and work on a plan to address them. Measure and report the progress of teams and…