Equipment Monitoring System Administrator

## Equipment Monitoring System Administrator Aplikuj:
On-site:
North Seattle, WA:
Full time:
Opublikowano wczoraj:
REQ
538098
** JLL empowers you to shape a brighter way**.Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
** OVERVIEW
* * The Equipment Monitoring System (EMS) Administrator provides ownership and day-to-day administration of Lab Watch, the remote monitoring system for laboratory equipment and utilities. This role maintains system records, device configurations, user access, alert settings, monitoring views, procedures, and related documentation in accordance with Client and JLL requirements. The EMS Administrator supports monitoring reliability by reviewing alert and trend continuity, coordinating troubleshooting and escalation, providing reports and data to stakeholders, and serving as the primary liaison among Lab Operations, Facilities, IT, vendors, Client stakeholders, and JLL leadership.
** ESSENTIAL FUNCTIONS
*** Administer the Lab Watch monitoring system, including devices, user access, alert settings, monitoring views, system records, and related documentation in accordance with approved procedures and site monitoring and documentation expectations.
* Maintain accurate Lab Watch inventory records, including device assignments, asset associations, physical locations, alert configurations, monitoring status, and lifecycle status.
* Review alert status, alert configuration, trend continuity, device communication, and monitoring performance to identify issues, confirm expected monitoring behavior, and coordinate investigation, escalation, or correction as needed.
* Prepare and distribute routine Lab Watch reports, including alert-status reviews, configuration observations, follow-up notes, monitoring-performance summaries, and stakeholder updates.
* Provide trend data, alert history, audit records, and other reports to support operations, maintenance activities, troubleshooting, investigations, assessments, and documentation needs.
* Coordinate troubleshooting, repair, replacement, and escalation of hardware, communication, configuration, access, and reporting issues with IT, Facilities, vendors, Lab Operations, JLL leadership, and Client stakeholders.
* Maintain spare-device inventory and coordinate installation, commissioning, relocation, replacement, and decommissioning activities to support monitoring continuity.
* Support planned equipment activities and unplanned events by coordinating alert disablement and re-enablement, confirming trend continuity and monitoring status, communicating with stakeholders, and completing required documentation before, during, and after the activity or event.
* Route incidents, requests, and system questions to the appropriate owner; communicate status, risks, dependencies, and follow-up needs to stakeholders through resolution.
* Develop, maintain, and improve procedures, work instructions, configuration records, work order notes, supporting evidence, and operational records to support audits, assessments, investigations, and reliable Lab Watch administration.
* Analyze reporting, trends, monitoring anomalies, and recurring issues to support maintenance planning, monitoring reliability, response readiness, and service continuity.
* Full-time on-site presence required.
* Any and all…