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AI-Driven SDE GenAI CS Routing

Job in Seattle, King County, Washington, 98127, USA
Listing for: Amazon
Full Time position
Listed on 2026-10-19
Job specializations:
  • IT/Tech
    AI Engineer (Applied/Software), Machine Learning/ ML Engineer, Data Scientist
Salary/Wage Range or Industry Benchmark: 144000 - 194000 USD Yearly USD 144000.00 194000.00 YEAR
Job Description & How to Apply Below
Position: AI-Driven SDE for GenAI CS Routing

Amazon Customer Service is seeking a Software Development Engineer to help shape the future of CS through AI-powered routing and issue resolution. You will design and build scalable software in a large distributed environment, collaborating with cross-functional partners to take products from concept to customer release.

This role emphasizes GenAI and ML to improve intents and routing signals, on-call rotations, code reviews, and delivering high-quality software for one of the world’s largest

The AI-Driven SDE for GenAI CS Routing position in the IT & Technology field is open for applications.

Our organisation is growing, and we are hiring a AI-Driven SDE for GenAI CS Routing in Seattle, WA, United States.

This opening is for the AI-Driven SDE for GenAI CS Routing role at Amazon.

We are seeking a motivated AI-Driven SDE for GenAI CS Routing to join Amazon in Seattle, WA, United States.

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