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Onsite IT Team Lead: Operations & Escalations

Job in Seattle, King County, Washington, 98127, USA
Listing for: Itsasap
Full Time position
Listed on 2026-10-20
Job specializations:
  • IT/Tech
    IT Project Manager, Systems Administrator, IT Support, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 72000 - 87000 USD Yearly USD 72000.00 87000.00 YEAR
Job Description & How to Apply Below

Itsasap is seeking a Team Lead to manage an operations team, delegate tasks, and report performance to Service Managers. The role acts as an escalation path for complex issues and requires strong leadership and on-site collaboration.

You will participate in on-call rotations, coach staff, and drive service excellence to retain clients while ensuring quality and efficiency across the team.

This is an excellent opportunity to take on the Onsite IT Team Lead:
Operations & Escalations role at Itsasap.

Our group is growing, and we are hiring a Onsite IT Team Lead:
Operations & Escalations in Seattle, WA, United States.

This role is for the Onsite IT Team Lead:
Operations & Escalations role at Itsasap.

We are seeking a motivated Onsite IT Team Lead:
Operations & Escalations to join Itsasap in Seattle, WA, United States.

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