Messaging Specialist-Intermediate

Stay connected. Explore future opportunities. Engage on your terms.

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega MIOS opportunities in government contracting—without committing to a formal job application.

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

Stay connected. Explore future opportunities. Engage on your terms.

Our Talent Network is designed for professionals who want to stay informed about upcoming Chenega MIOS opportunities in government contracting—without committing to a formal job application.

Remote. East Coast

Are you ready to enhance your skills and build your career in a rapidly evolving business climate? Are you looking for a career where professional development is embedded in your employer’s core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join our team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level!

At Cyberstar, we aim to analyze and boost human and business performance through the implementation of business process redesign and information technology (IT) modernization to include data analytics and cloud computing.

We offer an alternate solution to improving the quality and effectiveness of business operations. In an ever-changing economy, Cyberstar helps companies better read and understand their market data through the synchronization of process innovation, human dynamics, analysis, and the integration of data technology capabilities, to ensure functional optimization in their business.

The Messaging Specialist - Intermediate provides operational and user support for enterprise messaging environments, including Microsoft 365 Exchange Online (GCC), associated messaging services, mobile device management, and related email support systems. This role supports email administration, account management, user issue resolution, mobile device support, monitoring, documentation, and operational continuity. The position also supports project-based work involving messaging updates, migrations, mobile device support, documentation, and process improvement.

• Provide day-to-day support for enterprise messaging systems and associated services.
• Support Microsoft 365 Exchange Online (GCC) email, calendaring, messaging, archiving, collaboration, and mobile access capabilities.
• Support creation, modification, and deletion of mailbox accounts in accordance with approved procedures.
• Provide Tier I/II support for email and messaging issues and ensure proper escalation when needed.
• Support approved mobile device management solutions, including account setup, device registration, email access, application support, and user assistance.
• Support government-furnished mobile devices, including smartphones and tablets, in accordance with approved policies.
• Monitor messaging operations for failures, storage use, and service issues, and prepare required reports and notifications.
• Support email-related documentation, user instructions, process flows, and training materials.
• Assist with support for email records searches related to FOIA, IG, or litigation…