Senior Service Desk Analyst — Hybrid IT Support Lead
Listed on 2026-10-20
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IT/Tech
HelpDesk/Support, IT Support
Starbucks in Washington, USA is seeking a Senior Service Desk Analyst to provide expert desk-side and remote assistance to internal corporate and retail partners across North America. You will act as a senior investigator, translating complex technical issues into clear guidance and driving improvements to service delivery.
Responsibilities include mentoring junior analysts, handling high-priority incidents, documenting solutions, and ensuring adherence to established processes.
We invite applications for the Senior Service Desk Analyst — Hybrid IT Support Lead position located in Olympia, WA, United States.
Full responsibilities and requirements are described in the listing above.
Learn more about the Senior Service Desk Analyst — Hybrid IT Support Lead role in the description above.
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