Software Development Engineer, Gen AI, Connect

As part of the AWS Applied AI Solutions organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions.

Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.

As part of the AWS Connect Conversation AI organization, we have a vision to provide business applications, leveraging Amazon’s unique experience and expertise, that are used by millions of companies worldwide to manage day-to-day Contact center AI operations. We will accomplish this by accelerating our customers’ businesses through delivery of intuitive and differentiated technology solutions that solve enduring business challenges. We blend vision with curiosity and Amazon’s real-world experience to build opinionated, turnkey solutions.

Where customers prefer to buy over build, we become their trusted partner with solutions that are no-brainers to buy and easy to use. Join a team working on building next generation AI technology to redefine how users will interface with machines. We are a team of highly motivated individuals, enabling developers to create next generation of conversational bots. We leverage machine learning, Natural Language processing and Speech Recognition to do the heavy lifting for our customers.

Amazon Connect Lex is a fully managed service, part of the Amazon Connect AI portfolio, enabling developers to create conversational interface for their applications. As a SDE, you will be responsible for designing, developing, testing, and deploying distributed machine learning systems and large-scale solutions for our world-wide customer base. In this, you will collaborate closely with a team of ML scientists to influence our overall strategy and define the team’s road map.

You will also drive the system architecture, spearhead best practices that enable a quality product, and help coach and develop junior engineers. A successful candidate will have an established background in engineering large scale software systems, a strong technical ability, great communication skills, and a motivation to achieve results in a fast paced environment.

About the teamABOUT AWS:

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