Lead Conversation Design & AI CX at Scale
Listed on 2026-11-04
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IT/Tech
AI Evaluation, AI Business & Operations
Amazon Inc. is seeking a hands-on Team Manager to lead the Conversation Design function at scale.
You will shape voice, tone, and language, create conversational specs, prompts, and evaluation guidelines, and annotate data to improve model behavior across voice and text channels. You will partner with Product, Engineering, and Applied Science to deliver high-quality customer experiences, govern messaging, and drive measurable service improvements.
This role, Lead Conversation Design & AI CX at Scale at Amazon Inc., could be your next opportunity.
The position is based in Seattle, WA, United States.
This opportunity is part of our work in Marketing & Media, Management & Operations.
The advertised compensation is 152..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
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