Senior Systems Engineer

Climate Pledge Arena
Seattle, WA 98109, USA

About Us:

We are building a championship organization that serves our fans, community, and business partners through world-class sports and entertainment. We believe that Winning Matters, our Fans Come First, with Risk Comes Reward, Great Teams Can Achieve Unimaginable Results, Honoring the Pacific Northwest is Our Duty, and Driving the Business is Our Responsibility.

Climate Pledge Arena, located at Seattle Center, is the complete redevelopment of an historic landmark, originally built for the 1962 Seattle World's Fair. The arena is owned by One Roof Sports & Entertainment and operated by Oak View Group. It is home to the NHL’s Seattle Kraken, WNBA's Seattle Storm, PWHL’s Seattle Torrent and the world's biggest performers of live music and events.

Climate Pledge Arena has one of the most progressive sustainability programs of any building its size, including being the world’s first Zero Carbon Certified arena. Named after a cause, not a corporation, The Climate Pledge is an initiative founded by Amazon and Global Optimism asking global corporations to become net zero carbon by 2040. Climate Pledge Arena opened October 19, 2021.

Position Summary:

The Sr. Systems Engineer will be responsible for owning and advancing the design, reliability, security, and documentation of networks and core systems, while actively supporting general IT efforts and events of Climate Pledge Arena and its staff.

• Support the IT team and its business partners in effective execution of approximately 1.5 million visitors and over 190 public events each year.
• Provide support for pre/during/post events, ensuring exceptional customer service to event clients, guests, and
• Work directly with the Sr. Director of Technology scoping, implementing, and leading various IT projects, software, and equipment strategies, aligning business and operational needs from design through implementation and support.
• Gather and translate requirements from clients, leadership, and teams to design, integrate and support reliable, secure, and scalable technology solutions,
• Provide support with help desk and event staff, serving as escalation point for complex and critical issues, and assisting in training and development, providing technical guidance, coaching, and knowledge sharing, to team members and
• Continuously collaborate in updating team procedures, practices, and clear documentation, looking for improvements or efficiencies to improve performance and reliability.
• Assist in deployment, integration and support of all Climate Pledge Arena or 3rd party tenant systems, including those for arena operations and maintenance, guest experience, food and beverage, retail, and more.
• Build and maintain strong relationships with vendors and business groups at all levels across the enterprise to facilitate a deep understanding of business challenges and opportunities, assisting in selecting and integrating the most appropriate technologies to support the
• Collaborateandassist One Roof Sports & Entertainment and/orOak View Groupventuresontechnology

Required Experience &

Qualifications:

• 6+ years’ experience in technology administration roles, deploying, upgrading, and maintaining various systems, including POS, virtual environments, monitoring, backups, network/system security, Windows and Apple OS, mobile devices, and many more.
• Cisco networks certification or equivalent combination of education and experience. Proven ability to comprehend, deploy and manage complex, hyper converged architecture.
  • VRF, QoS, PTP, Multicast, Catalyst Center, NAC, etc.
• Management of Microsoft 365 & Azure, Intune, and other back office related technology (CRM, HCM, Finance, Security, ) including user governance and policy…