AV Engineer

Slalom’s IT Infrastructure Team is seeking an experienced AV Engineer to join its Infrastructure Technologies team. This role will be responsible for engineering, managing, supporting, and continuously improving Slalom’s enterprise audio-visual (AV), video conferencing (VC), and unified communications (UC) environments. The ideal candidate is a technically strong AV professional who understands the complexities of modern enterprise meeting spaces and has hands‑on experience managing integrated AV ecosystems, including Crestron, QSC, Neat, and Logitech technologies and associated peripherals.

You will play a critical role in ensuring the reliability, performance, security, and usability of Slalom’s global meeting room technology. This includes managing room control systems, audio DSPs, video conferencing endpoints, room peripherals, and centralized AV management platforms.

You will establish technical standards, develop deployment strategies, manage system configurations, and provide operational oversight across conference rooms, collaboration spaces, executive meeting rooms, and custom AV environments.

You will partner with IT Infrastructure, Workplace Technology, Facilities, project teams, vendors, and AV integrators to deliver consistent, high-quality collaboration experiences across Slalom offices. You will also leverage system analytics, preventative maintenance, and proactive monitoring to improve system uptime and the overall employee experience.

• Engineer, configure, manage, and support Slalom’s enterprise AV environment, including Crestron control systems, QSC audio processing and management platforms, Neat video collaboration devices, Logitech room systems and peripherals.
• Manage and maintain AV infrastructure across conference rooms, huddle spaces, training rooms, executive spaces, and specialized collaboration environments.
• Administer centralized AV device management and monitoring platforms to maintain visibility into device health, configurations, firmware, connectivity, and system performance.
• Manage room configurations, control interfaces, device integrations, audio routing, video signal paths, and peripheral connectivity.
• Develop and maintain standardized room configurations and technology profiles based on room size, function, and business requirements.
• Manage device provisioning, firmware updates, configuration changes, and lifecycle management.
• Troubleshoot interoperability issues between AV hardware, conferencing platforms, control systems, and enterprise infrastructure.
• Identify opportunities to improve standardization, automation, manageability, and reliability across the AV ecosystem.
• Maintain accurate documentation of AV systems, room inventories, network dependencies, signal flows, control logic, and system configurations.
• Support and advise and assist the delivery team with commissioning and final acceptance during new office builds.

• 5+ years of experience engineering, administering, deploying, or supporting enterprise audio-visual and video conferencing environments.
• Hands‑on experience managing and troubleshooting enterprise AV ecosystems involving multiple manufacturers and integrated technologies.
• Demonstrated experience with one or more of the following platforms and the associated management portals:
  • Crestron:
    
    Control processors, touch panels, room control systems, configuration, programming, and management tools.
  • QSC:
    
    Q-SYS Designer, audio DSP, signal routing, device management, and system monitoring.
  • Neat:
    
    Neat Bar, Neat Board, Neat Pad, device administration, and room management.
  • Logitech:
    
    Rally systems, Rally Bar, Room Mate, Tap controllers, Sight, cameras, microphones, and peripherals.
• Experience working with AV integrators,…