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AI-Powered CX Analytics Lead; E‑Commerce

Job in Seattle, King County, Washington, 98127, USA
Listing for: TikTok Inc.
Full Time position Listed on 2026-11-09
Job specializations:
  • IT/Tech
    Data Analyst, Business Systems & Technology Analysis, Ecommerce, AI Business & Operations
  • Business
    Data Analyst, Business Systems & Technology Analysis, Ecommerce, AI Business & Operations
Salary/Wage Range or Industry Benchmark: 91000 - 160000 USD Yearly USD 91000.00 160000.00 YEAR

Job Description & How to Apply Below

Position: AI-Powered CX Analytics Lead (E‑Commerce)

Tik Tok USDS Joint Venture LLC in Seattle seeks a Customer Experience Business Analyst to bridge business needs and AI-driven solutions, optimizing service and operations. You will leverage AI tools to automate complex analysis, run strategic studies, and partner with cross-functional teams to translate data into decisions.

The role focuses on buyer experience, chatbot performance, regional operations, and workforce efficiency, offering a path to impact decisions across the US market.

We are seeking a motivated AI-Powered CX Analytics Lead (E‑Commerce) to join Tik Tok Inc. in Seattle, WA, United States.

We are currently recruiting a AI-Powered CX Analytics Lead (E‑Commerce) for our team in Seattle, WA, United States.

This is a great opportunity to take on the AI-Powered CX Analytics Lead (E‑Commerce) role at Tik Tok Inc.

As a AI-Powered CX Analytics Lead (E‑Commerce), you will play an important part at Tik Tok Inc. in Seattle, WA, United States.

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