Financial Training & ERP Specialist

At KPFF Consulting Engineers
, we are more than just an engineering design firm. For 65 years, we have dedicated ourselves to innovative, sustainable engineering that shapes the built environment and tackles complex infrastructure challenges. Our team culture emphasizes balance, growth, and well-being, supporting each member’s professional journey with flexibility, generous benefits, and a collaborative approach to work-life integration.

With over 1,500 professionals across 36 offices nationwide
, KPFF’s decentralized structure allows each office the flexibility to pursue projects aligned with their regional strengths. Learn more at  .

The Financial Training & ERP Specialist is an important member of KPFF's Finance and Shared Services team, supporting the daily administration, reliability, and continued development of BST, KPFF's enterprise resource planning system. Reporting to the Senior Finance Manager, this role will serve as a primary resource for user support, troubleshooting, security administration, system testing, configuration changes, and new functionality.

This position will work closely with Finance, Accounting, Information Technology, and employees across KPFF to understand system issues, identify practical solutions, and explain technical information in a clear and approachable way. The Financial Systems Analyst will also help document processes, coordinate system changes, and improve how KPFF uses BST as the Finance team assumes greater ownership of the platform.

The ideal candidate is curious, resourceful, and comfortable working through problems that do not always have an obvious answer. Direct BST experience is helpful but not required. This role is well suited for someone with strong enterprise systems experience who enjoys troubleshooting, teaching, and helping users work more effectively.

Key Responsibilities

Systems Administration and User Support

• Serve as a primary point of contact for ERP questions, service requests, and system issues, following each item through resolution or appropriate escalation.
• Troubleshoot systems and user access issues by identifying root causes, evaluating options, and implementing practical solutions.
• Maintain and update user accounts, security roles, permissions, and related system access in accordance with company practices.
• Support day-to-day system administration, configuration, data maintenance, and other recurring activities required for reliable BST operations.
• Coordinate with internal partners and BST contacts when an issue requires additional technical assistance.
• Maintain responsive, service-oriented communication with users and provide updates on open questions, issues, and planned changes.

Testing Implementation and System Improvement

• Plan, coordinate, and complete testing for system updates, configuration changes, enhancements, integrations, and new functionality.
• Develop test scenarios, document results, identify issues, and confirm that changes work as intended before release.