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Account Manager- Real Estate

Job in Seattle, King County, Washington, 98127, USA
Listing for: Lockton
Full Time position
Listed on 2025-12-02
Job specializations:
  • Insurance
    Risk Manager/Analyst
  • Business
    Risk Manager/Analyst
Job Description & How to Apply Below

The Account Manager provides the highest level of customer service in servicing, supporting, and coordinating Clients’ accounts.

Position Responsibilities
  • Services designated book of business as relating to marketing, claims, and administration.
  • Responds to Client’s inquiries, maintains documentation of communications, existing issues, and issue resolutions.
  • Supports implementation of new lines of coverage by setting up account, collecting needed documentation, and reviewing plan details with Client and Carrier.
  • Ensure accuracy of exposure information from the Client, including reviewing loss-run schedules and client stratifications.
  • Requests and collects quotes (new and renewal) from carriers.
  • Audits quotes, binders, and endorsements and makes requests for changes as needed.
  • Process audits and creates audit analysis for Client.
  • Receives policy, then updates and completes policy check to ensure completeness.
  • Updates specifications, application, and summary information to reflect changes during the year.
  • Monitors receipt of quotes from carriers once submitted and negotiated by more senior staff.
  • Binds coverage under direction of the Unit Manager/Account Executive.
  • Informs Client of all changes that may affect insurance premiums or coverage.
  • Gathers and compiles information for new business opportunities.
  • Inputs client information into the data management system, ensuring accuracy and completeness.
  • Generates materials for Client presentations and meetings.
  • Creates and sends compliance communications as needed.
  • Engages with Producer and Accounting Department to appropriately determine action plan and assist in collection efforts or billing discrepancies.
  • Performs other work-related duties as needed.
  • Position Qualifications
  • Bachelor’s Degree in Business Administration or related field and/or years of experience equivalent.
  • Typically, two or more years of Client services experience is required.
  • Demonstrates strong working knowledge and experience within brokerage/commercial insurance industry.
  • Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
  • Strong attention to detail required.
  • Ability to attend industry training sessions as needed.
  • Understands industry trends and governmental regulations.
  • Readiness to expand knowledge and effectiveness in the insurance industry by successful completion of extended insurance education beyond continuing education requirements as needed.
  • Organizational and time management skills to prioritize heavy workloads to meet time-sensitive deadlines.
  • Ability to comply with all company policies and procedures, proactively protecting the confidentiality of client and company information.
  • Must have strong verbal, written, and interpersonal skills to interact with clients, project team members, and associates at all levels of responsibility, representing Lockton in the highest professional manner.
  • Ability to travel by automobile and aircraft and be away from home more than one day and night, as needed.
  • Legally able to work in the United States.
  • This position may be eligible for annual discretionary bonus consideration.

    Lockton offers a competitive benefits package which includes medical, dental, vision, 401k plus match, life, salary continuation, long-term disability, wellness program, flexible spending accounts, legal benefit, identity theft protection, accident insurance, critical illness, hospital indemnity, pet insurance, and mental health benefits.

    PLEASE NOTE
    - The salary range below is an estimate. The salary offered may vary depending on the candidate’s geographic location, job-related knowledge, experience, education, certifications, and skills.

    Additional Information
    • Maximum Salary: US Dollar (USD) 86,000
    • Minimum Salary: US Dollar (USD) 65,000
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