Director, Channel Business Partnerships - Global Supply Chain

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and tradition but also fostered connection and created opportunities for partners to make a meaningful impact. We are known for developing extraordinary leaders who are guided by their service to others and commitment to delivering results.

The director, Channel Business Partnerships & Supply Chain serves as the senior strategic supply chain leader for Starbucks Channel businesses and key strategic partnerships. This role acts as the primary connection between business partners and Supply Chain, translating business priorities into integrated supply chain strategies and executable plans. The leader mobilizes cross-functional capabilities to deliver superior service, support innovation, mitigate risk, improve operational performance, and create long‑term value for Starbucks and its Channel Partners.

• Serve as the primary supply chain leader for Channel businesses and strategic partnerships, building trusted relationships and aligning supply chain capabilities with business priorities and growth objectives.
• Translate business strategies into integrated supply chain solutions while ensuring key opportunities, risks, constraints, and tradeoffs are understood and addressed.
• Influence and align stakeholders across functions and organizational levels to drive enterprise decision‑making and business outcomes.
• Lead the Integrated Business Planning (IBP/S&OP) process, aligning demand, supply, inventory, financial, and operational plans to achieve service, growth, and profitability objectives.
• Own end‑to‑end planning performance across demand planning, supply planning, replenishment, and inventory management to ensure product availability while optimizing working capital and cost.
• Partner with Commercial, Product, Operations, Manufacturing, Procurement, and Finance teams to develop executable plans, scenario‑based recommendations, and performance improvement strategies.
• Lead supply chain readiness for innovation and new product launches, ensuring capacity, sourcing, inventory, and operational alignment support successful commercialization.
• Anticipate and proactively mitigate supply chain and operational risks while leading issue resolution, contingency planning, and executive escalation processes during business disruptions.
• Drive continuous improvement initiatives that enhance service, quality, cost efficiency, responsiveness, and supply reliability through process improvements, analytics, and data‑driven decision making.
• Lead, coach, and develop a high‑performing team while fostering an inclusive, collaborative, and growth‑oriented culture.
• Establish governance, performance measures, accountability mechanisms, and operating rhythms that support execution and business results.
• Shape future supply chain capabilities through process innovation, technology adoption, advanced planning systems, and organizational capability building.

• 10+ years of progressive experience in Supply Chain, Demand Planning, Supply Planning, Replenishment, Operations, or related disciplines.
• Demonstrated success leading Integrated Business Planning (IBP/S&OP) processes and managing end‑to‑end supply chain performance.
• Proven track record of building strategic partnerships and driving alignment, collaboration, and influence across cross‑functional teams, senior leaders, and external partners.
• Experience leading complex operational initiatives, managing risk, and solving business challenges through cross‑functional collaboration.
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