Project Manager, Program ​/ Project Manager, General Management

Project Manager

Join to apply for the Project Manager role at DESC (Downtown Emergency Service Center).

Job Type: Full-time

Days Off:
Saturday, Sunday
Shift: Office Day

Insurance Benefits:
Dental, Life, Long-term Disability, Medical
Other Benefits:
Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

DESC is a nonprofit organization working to help people with the complex needs of homelessness, substance use disorders, and serious mental illness. Serves almost 3,000 people each day. Recognized nationally and regionally as an innovator in homeless solutions.

The Project Manager coordinates with the Senior Housing Program Manager, property management and clinical service delivery at DESC's Cottage Grove Commons.

• Oversee all operations of Cottage Grove Commons in accordance with Management and Service plans.
• Manage all project operations to be compliant with project contracts.
• Responsible for all aspects of property management and compliance activities.
• Directly or indirectly supervise all project staff including orienting, scheduling, evaluating, and facilitating team meetings.
• Ensure enforcement of project rules to promote safety and security of staff and clients.
• Respond to emergencies and intervene in crises as necessary.
• Coordinate resident move‑in and orientation process.
• Respond to resident complaints.
• Manage process to collect rent, security deposits and other charges in a timely fashion.
• Liaison with neighbors to respond to concerns and involve residents in positive neighborhood activities.
• Fill in for absent staff outside normal working hours if necessary.
• Coordinate facility maintenance with Facilities Manager.
• Coordinate data collection process in accordance with project compliance and evaluation activities.
• Work collaboratively as part of Housing Management Team for productivity, contract compliance and overall best practices.
• Approve expenditures and coordinate orders for operating and office supplies.
• Report extraordinary occurrences to the Housing Program Manager.
• Represent agency at neighborhood meetings as assigned.
• Perform other duties as assigned.

• Bachelor’s degree relevant to social services or management.
• Two years of relevant work experience in human services, preferably with adults challenged by homelessness, economic disadvantages, mental illness and/or substance use disorders.
• One year supervisory or program management experience.

• Master’s degree in social work, counseling, administration, public health, or other relevant degree.
• 2+ years Management experience in settings serving people with histories of homelessness and/or behavioral health conditions.
• Property management experience.

• Bachelor’s degree in relevant field, or
• Bachelor’s degree in any field and 1 additional year of paid work experience in social services, or
• Relevant Associate’s degree and 1 additional year of relevant paid supervisory experience and 1 additional year of paid work experience in social services, or
• Any Associate’s degree and 2 additional years of relevant paid supervisory work experience and 1 additional year of paid work experience in social services, or
• 2 additional years of paid relevant work experience plus 2 additional years of relevant supervisory or successful program management experience with high degree of independence.

Sit for long periods, communicate, lift up to 25 pounds, operate computer systems, vision required: close, distance, color, peripheral, depth perception, adjust focus.

DESC is committed to diversity and promotes equal employment opportunities for all staff members and applicants. Minorities and veterans are encouraged to apply.

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