Production Supervisor

Production Supervisor

Evergreen Goodwill of Northwest Washington invites a dedicated Production Supervisor to oversee daily donation and production operations, ensuring optimal merchandise flow and a safe, organized environment.

Founded in 1923, Evergreen Goodwill is a 501(c)(3) nonprofit committed to empowering individuals through free job training, education, and placement services across Washington state. With over 2,000 employees and multiple retail and donation sites, we provide comprehensive support to help people build careers and support families.

• Department:
  Production
• FLSA Status:
  Non‑Exempt
• Reports to:
  
  Production Assistant Manager

• Process donations to maximize sales and minimize waste.
• Conduct quality checks before items reach the floor.
• Ensure rapid movement from the donation door to the sales floor.
• Communicate needs with store management to meet production and sales goals.
• Schedule and assign employees to meet operational requirements.
• Promote productivity by following up on employee results.
• Resolve employee concerns to improve performance and productivity.
• Coordinate dock efforts and assign staff within production and transportation areas.
• Maintain supplies for Production Associates.
• Prepare and summarize reports.
• Plan, organize, and monitor projects.
• Build and maintain internal and external customer satisfaction.
• Uphold safety practices through awareness, observation, and training.
• Operate forklifts safely when certified to Evergreen Goodwill standards.
• Perform other duties as assigned.

Oversee hiring, training, performance monitoring, rewards, discipline, and complaint resolution in accordance with Goodwill policies and applicable laws.

• Education:
  
  High school graduate or GED (preferred).
• Experience:
  
  Minimum 1 year production or warehouse work; 6 months to 1 year supervisory experience; familiarity with dock equipment and lifting techniques.
• Skills:
  
  Basic math, instruction following, team leadership, Microsoft Office (Excel, Word, PowerPoint, Outlook, Teams); ability to learn new technologies.
• Certification:
  Forklift certification optional but preferred.
• Physical:
  Able to lift 30–40 pounds; fine motor control; ability to stand, bend, kneel, reach, stoop, squat, push; travel across uneven terrain; reliable attendance.
• Essential Mental/Sensory Abilities:
  Organizing, sorting, counting, adding, subtracting; prioritizing; problem solving; communicating with the public; verbal and written communication.

Warehouse setting with varying temperatures, dust exposure; occasional off‑site travel for training and events.

Evergreen Goodwill of Northwest Washington is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, creed, sex, national origin, age, disability, marital status, citizenship, military status, sexual orientation, gender identity, genetic information, veteran status, or other protected characteristics in accordance with applicable law.