General Manager - Seattle

Jetson is on a mission to accelerate the transition of 100M homes across North America away from burning fossil fuels to sustainable energy use. Here at Jetson, we believe in a future that is 100% electric and 100% better.

Homes are one of the largest sources of carbon emissions, which can be dramatically reduced by converting to heat pumps, however, adoption lags due to high cost and friction in the retrofit process today. Solving one layer of the value chain won’t move the needle on adoption. Mass adoption will come when it becomes a no-brainer for homeowners to transition. That is why Jetson is building the first fully vertically integrated home electrification company.

Jetson will make it simple, transparent and affordable for everyone to get a heat pump.

We are searching for a General Manager (GM) to oversee all aspects of branch operations in our new market, including sales, service, and installation activities. The GM will help to build and lead a team of HVAC and electrician professionals, develop strategic business plans, ensure operational efficiency, and uphold high standards of customer service and compliance.

• Oversee daily operations of the Jetson branch or region.
• Uphold the working culture of the region or branch by ensuring we are attracting and hiring top players who exemplify the Jetson values daily.
• On the ground presence to influence policy, promote Jetson, establish partnerships and ensure a premium customer experience.
• Lead, and mentor a top team of technicians, project coordinators, and administrative staff to deliver the best customer experience in the business.
• Gather market insights and manage local regulatory, policy, and compliance matters.
• Work closely with HQ teams (Sales, Marketing, Supply Chain, Product, Engineering, and Customer Success) to improve products, enhance customer experiences, and align on strategic goals.
• Use data and KPIs to drive continuous improvement, aligning with corporate goals.
• Provide regular financial and operational reports to the executive team.

• Bachelor’s degree in Business Administration, Engineering, or a related field (preferred but not required).
• Entrepreneurial minded person with experience running a business or division with P&L responsibility.
• Modern leadership and team management skills with a proven track record of success.
• Extensive knowledge or curiosity of the home improvement space, industry regulations, and best practices.
• Exceptional problem-solving, decision-making, and communication skills.
• Proficiency in business software, CRM systems, and Google Workspace
• Valid driver’s license and ability to travel within the service area as needed.

Job Type: Full-time

Pay: $115,000 - $145,000 per annum

Dental care

Health Insurance

Life Insurance

Education Support

Equity

Do you feel like you don't have everything that's listed above but can still do the job? If you have some of the skills and experience that we’re looking for and are willing to use your talent to learn the rest, we encourage you to apply!