Project Manager, Operations Manager, Program / Project Manager
Job in
Seattle, King County, Washington, 98113, USA
Listed on 2026-01-09
Listing for:
Sono Bello
Full Time
position Listed on 2026-01-09
Job specializations:
-
Management
Operations Manager, Program / Project Manager, Business Management, Business Analyst
Job Description & How to Apply Below
This position is based on-site in the Greater Seattle Area.
A career at Sono Bello means being part of a dynamic, high-energy work environment where every team member can make a difference. We love what we do, and it shows. As the national leader in providing cutting-edge, personalized body transformations, we believe everyone deserves their best body today and the opportunity to pursue their best life now. With over 100 locations, Sono Bello is the largest and fastest-growing cosmetic surgery practice in the nation.
Sono Bello is seeking a results-driven Project Manager to lead the cross-functional execution of strategic initiatives across the organization. As a key member of the Project Management Office, this role guides projects from concept through rollout and scale, ensuring alignment, accountability, and operational excellence.
This position will initially focus on Finance-driven initiatives while also supporting projects across Field Operations, Sales, IT, Marketing, Supply Chain, Legal, and other departments. Because Sono Bello is a fast-growing organization undergoing ongoing transformation, success in this role requires strong change management skills, high emotional intelligence, and the ability to build trust with teams who may be resistant to change. The ideal candidate is organized, solution-oriented, empathetic, and thrives in collaborative, fast-paced environments.
ESSENTIAL DUTIES AND RESPONSIBILTIES:
* Lead project planning, execution, and monitoring for cross-functional initiatives, including development of timelines, milestones, and KPIs.
* Serve as the central point of coordination between project teams to ensure alignment, accountability, and timely delivery.
* Partner with executive sponsors of many functions like finance, marketing and operations to drive the development of reporting enhancements and tools that support data driven decisions in project execution from simple to complex.
* Apply effective change management strategies including stakeholder engagement, communication planning, and readiness assessments to increase adoption and minimize resistance.
* Build strong working relationships across departments, demonstrating empathy, credibility, and the ability to influence without authority.
* Identify risks, dependencies, and resource needs; develop contingency plans and escalate issues as needed.
* Gather, analyze, and report on data to inform decision-making and measure project outcomes.
* Establish mechanisms to track adoption, performance, and long-term scalability of implemented processes.
* Facilitate effective project meetings, maintain clear documentation, and ensure continuous stakeholder alignment throughout the project lifecycle.
* Provide regular updates to senior leadership and project sponsors.
* Identify opportunities for process improvement and operational efficiency across functions.
* Support other PMO-led initiatives as organizational priorities evolve.
EDUCATION AND EXPERIENCE
REQUIRED:
* Bachelor's degree; PMP, CAPM, or other change management certification preferred.
* 3-5 years of experience in project management, business operations, or leading cross-functional initiatives.
* Demonstrated experience guiding organizational change and driving adoption of new processes or systems.
* Strong proficiency in Smartsheet and the Microsoft Office suite.
* Experience in healthcare, retail, or service-based industries a plus.
* Ability to quickly learn new systems, tools, and business processes.
* Strong analytical and problem-solving skills, including comfort with financial and operational data.
QUALIFICATIONS:
* High emotional intelligence with the ability to read a room, build trust, and tailor communication styles to different stakeholders.
*…
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