Project Manager, Program ​/ Project Manager, Operations Manager

Who We Are:

At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

Who we are looking for:

VML is seeking a Project Manager, an enthusiastic critical thinker and problem solver who thrives on being engaged at all levels of a project. Our Project Managers acutely realize the opportunities and constraints of a given project and take responsibility for setting and managing expectations internally and with clients. They understand how to manage and negotiate trade-offs to deliver on time, within budget and against agreed objectives.

Project Managers have full campaign lifecycle experience from scoping through delivery and can confidently navigate and prioritize business needs, resource management, schedules and financials to successfully navigate and deliver all aspects of the assignment.

What you'll do:

* Work Deliver work that is excellent, on time, on budget and goes beyond the brief. Oversee the entire delivery and execution of projects. Identify dependencies and impacts of delays. Gain alignment on the scope, schedule, assumptions and price for projects with an ability to effectively translate these to Client Proposals and Statements of Work.

* People Motivate, direct and challenge teams to produce great work. Partner with Account Management to manage scope and identify opportunities. Ensure a collaborative 'One Team' approach comprising of, account management, production, content/social, finance and client representatives.

* Process Establish and manage project/program communication and process. Balance the opportunities and constraints within a given project. Leverage existing tools and processes to monitor people and progress.

* Financials Responsible for project estimation, planning and profitability. Build detailed project plans in accordance with budget.

Who you are:

* Leader Influences without authority and fosters an environment of shared accountability. Drives projects from ambiguity to clarity. Innate ability to marshal people and create gravity around ideas.

* Builder Navigates strong collaboration between people, processes and systems. Entrepreneurial attitude coupled with a strong business acumen. Has the appetite to bring people together.

* Detail Oriented Sharp attention to detail and a drive for perfection. Our team is close-knit and supportive, and we're working with a lot of unknowns - you must be a champion of team environments that are comfortable and encouraging.

* A Strong Communicator Excellent communication and analytical skills. Digs in and figures out how to work around problems. Yes and why not posture.

What you'll need:

* 1-3 years of experience managing projects in an agency or consulting environment. Experience working on social and brand is a plus.

* Experience working with common project management tools such as Smartsheet, Jira, Confluence, Microsoft Project, Slack, and Microsoft Teams.

* Conscientious and adept at problem-solving through critical thinking.

* Comfortable in client meetings, tailoring communications based on audience and level (technology, creative, finance, client, or vendor).

* Ability to meet high standards for quality and accuracy under tight deadlines.

* Passion to learn the inner workings of the business and be part of a team.

* Ability to scope projects accurately, prioritize time well and juggle multiple projects with little to no supervision.

* Ability to communicate coherently and sensitively with clients, vendors and…