Program lead - Facilities Standards

Now Brewing – program lead - Facilities Standards! #tobeapartner

From the beginning, Starbucks set out to be a different kind of company. One that not only celebrated coffee and the rich tradition, but that also brought a feeling of connection. We are known for developing extraordinary leaders who share this passion and are guided by their service to others.

As a facilities standards lead, you will help shape the future of facilities management across Starbucks stores by driving standards, maintenance strategies, asset performance programs, and operational improvements for equipment, building systems, and facility services. This role partners across Facilities, Store Development, Operations, and suppliers to develop scalable solutions that improve reliability, partner experience, store performance, and long-term asset value.

As a facilities standards lead, Programs, you will…Develop and lead enterprise standards, lifecycle strategies, and maintenance programs across equipment, building systems, hard services, and soft services.

Analyze performance, reliability, utilization, and cost trends to identify opportunities that improve asset performance and reduce total cost of ownership.

Partner with cross functional teams to evaluate new technologies, services, and operating models that enhance the Starbucks store environment and partner experience.

Lead continuous improvement initiatives and strategic programs that drive operational efficiency, risk reduction, sustainability, and cost savings across the retail portfolio.

Serve as a trusted subject matter expert and advisor on facilities standards, service strategies, asset management, and maintenance optimization.

Communicate insights, recommendations, and program outcomes to leaders at all levels of the organization and influence decisions through data-driven storytelling.

Develop guidance, documentation, and implementation strategies that enable consistent execution across facilities teams, suppliers, and business partners.

Mentor and coach team members while helping build organizational capability in facilities programs, standards, and asset management.

We’d love to hear from people with:

High school diploma/GED, US military service or equivalent experience required

Minimum of 5 years of experience in facilities management, asset management, operations, engineering, maintenance programs, or related fields

Minimum of 5 years of experience developing and implementing enterprise programs, standards, or operational strategies

Minimum of 5 years of experience in data analysis and business analytics with the ability to evaluate complex data and translate findings into actionable recommendations

Experience managing cross functional projects and influencing stakeholders across multiple organizations

Demonstrated ability to solve complex business and operational challenges with limited direction

Strong written and verbal communication skills, including the ability to present

Experience working with facilities systems, maintenance programs, supplier management, or asset lifecycle planning

Ability to balance strategic thinking with operational execution in a fast-paced environment

Demonstrated experience applying AI tools and agents to program management work, such as automating reporting, accelerating data analysis, drafting documentation, or streamlining cross functional coordination, with a track record of sharing those practices to scale team capability.

Potential to travel up to 10%
As a Starbucks partner, you (and your family) will have access to medical, dental, vision, basic and supplemental life insurance, and other voluntary insurance benefits. Partners have access to short-term and long-term disability, paid parental leave, family expansion reimbursement,…