Senior Program Manager-Passenger Access Services

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• Posted on September 30, 2026

Showing 1 location

Seattle, WA 98104, USA

• Hybrid
• Planning/Project/Program Management
• Full-Time
• Requisition #: SENIO
  003743

Salary range is $81k to $176k with a midpoint of $122k. New hires typically receive between minimum and midpoint, however, we may go slightly higher based on experience, internal equity and market.

Sound Transit also offers a competitive benefits package with a wide range of offerings, including:

• Health Benefits:
  We offer two choices of medical plans, a dental plan, and a vision plan all at no cost for employee coverage; comprehensive benefits for employees and eligible dependents, including a spouse or domestic partner.
• Long-Term Disability and Life Insurance.
• Employee Assistance Program.
• Retirement Plans: 401a – 10% of employee contribution with a 12% match by Sound Transit; 457b – up to IRS maximum (employee only contribution).
• Paid Time Off:
  Employees accrue 25 days of paid time off annually with increases at four, eight and twelve years of service. Employees at the director level and up accrue additional days. We also observe 12 paid holidays and provide up to 2 paid floating holidays and up to 2 paid volunteer days per year.
• Parental Leave: 12 weeks of parental leave for new parents.
• ORCA Card:
  All full-time employees will receive an ORCA card at no cost.
• Tuition Reimbursement:
  Sound Transit will pay up to $5,000 annually for approved tuition expenses.
• Inclusive Reproductive Health Support Services.
• Compensation Practices:
  We offer competitive salaries based on market rates and internal equity. In addition to compensation and benefits, you’ll find that we provide work-life balance, opportunities for professional development and recognition from your colleagues.

General

Purpose:

Senior Program Manager leads, manages and administers services and programs providing passenger access to transit for Sound Transit’s Transit Operations (TO) Department under the general direction of the Manager, Passenger Access Services. Ensures that all programs are delivered and executed within time and budget constraints and in full compliance with Sound Transit, and local, state, and federal policies, procedures, rules, and regulations;

leads the implementation, management, and operation of passenger parking, loading (pick-up and drop-off), and selected bike and scooter parking management programs and services; leveraging resources and coordinating work across departments, divisions, and contractors to optimize access for passengers.

The Program Manager performs a full range of senior technical, program and project management and/or team leader roles for assigned programs; leads and manages any assigned team members and project and program collaborators in the coordination of work activities among Agency staff, consultants, local jurisdictions, and affected community and business groups during implementation, service delivery, and operations; manages, assigns, reviews, evaluates and participates in the work of assigned staff and contractors;

ensures work quality and adherence to project scope and established policies and procedures; and performs technical and complex tasks relative to assigned areas of responsibility.

Essential Functions

The following duties are a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional,…