Clinical Project Manager - HOST

Description

Days Off: Saturday, Sunday

Shift: Office Day

Insurance Benefits: Medical (no premiums/payroll deductions for employee coverage), Dental, Life, Long-term Disability

Other Benefits: Employee Assistance Program (EAP), Flexible Spending Account (FSA), ORCA card subsidy, Paid Time Off (34 days per year), Retirement Plan

Recognized nationally as an innovator and leader in developing solutions to homelessness, DESC is a social services organization, supportive housing operator, and licensed behavioral health treatment provider focused on meeting the needs of people experiencing long-term homelessness and living with complex behavioral health and other medical conditions. Approximately 3,000 people are actively receiving services from DESC at any given point in time.

Our vision is a community where all people are shown compassion, treated with dignity, and everyone has a safe, stable, and affordable place to call home.

DESC operates five shelter/emergency housing programs,19 permanent supportive housing facilities with over 1,750 units, several hundred additional scattered site apartments, and a range of behavioral health services including outpatient mental health and substance use disorder treatment, residential crisis stabilization, street outreach, mobile crisis response, and treatment for opioid use disorder.

Under the direction of and in partnership with the Senior Clinical Program Manager, the HOST Project Manager leads the program’s day-to-day operations and supports the consistent delivery of outreach, engagement, stabilizing services, case management, and transition services. The Project Manager serves as the primary point person for routine HOST operations and directly supervises the HOST Clinical Supervisors and Peer Supervisor.

The Project Manager oversees staffing, quality assurance, documentation, reporting, hiring, and operational systems; monitors performance against contractual and program expectations; and supports collaboration across HOST, other DESC programs, shelter partners, and long-term behavioral health providers. The Project Manager collaborates with the Senior Clinical Program Manager on program strategy, budget development, significant operational decisions, and matters affecting the program’s overall scope.

• Lead day-to-day HOST operations across multiple service locations, ensuring adequate staffing, consistent service delivery, effective communication, and implementation of program priorities.
• Oversee implementation of client screening, eligibility, enrollment, assessment, service delivery, and transitions. Provide consultation on complex situations and coordinate with shelter, housing, and behavioral health partners to support continuity of care.
• Collaborate with supervisors and agency leadership to develop and improve program workflows, address operational needs, and maintain familiarity with frontline service delivery. Elevate proposed changes affecting program scope, contractual obligations, or service models for senior leadership review.
• Provide leadership support for urgent operational and safety concerns, ensuring appropriate incident response, escalation, and identification of trends requiring intervention.

• Lead quality assurance, continuous improvement, and program reporting in collaboration with HOST leadership. Monitor clinical documentation, contractual compliance, and program outcomes, ensuring timely audits, accurate reporting, and corrective action when needed.
• Monitor program expenditures and contract spending in collaboration with the Senior Clinical Program Manager. Lead monthly financial reviews with Accounting, identify significant variances, and…