Aftersales Strategy & Operations Leader
Listed on 2026-10-06
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Management
Corporate Strategy, Operations Management, Project & Program Management, Business Analyst
Tik Tok is seeking a Head of Aftersales Strategy and Operations for the US e-commerce business based in Seattle. This leadership role shapes vision, strategy, and execution of aftersales initiatives to strengthen customer trust, improve efficiency, and enable marketplace growth.
You will lead a team of program managers, define the long-term strategy, and partner with cross-functional leaders to drive high-impact initiatives based on data insights and robust governance.
Step into the Aftersales Strategy & Operations Leader (US) role at Tik Tok in Seattle, WA, United States and grow with us.
The advertised compensation is 151..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Aftersales Strategy & Operations Leader (US) role in the description above.
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