Interior Maintenance Supervisor

Company Overview Botanical Designs and its affiliates, Foliage Design Systems, McCaren Designs, Good Earth and Articulture Designs are a creative and dynamic company specializing in interior and exterior landscaping, as well as seasonal holiday décor installations. Our mission is to transform commercial spaces into visually stunning environments that reflect beauty, festivity, and functionality. We are passionate about our work and committed to delivering high-quality design and installation services to our clients.

Summary

Description:

The Interior Maintenance Supervisor’s primary responsibility is to partner with Interior Operations Manager to oversee functions of the Interior Maintenance Department which include supervising field staff and acting as a liaison between customers and Company operations. Provide effective facilitation, delegation, and tracking consistent with the company's mission and policies. Work with Lead Horticulturist to identify and resolve care or training issues.

Job Duties and Responsibilities (Essential Functions):

Supervise maintenance teams, assigning and delegating responsibilities as appropriate, and in coordination and under the direction of the Operations Manager. Ensure that accountability standards are met.

Ensure maintenance team supplied with all materials needed to ensure high-quality care in maintaining indoor plants, green walls, and atrium landscapes efficiently

Monitor and order materials as needed to ensure proper equipment maintenance.

Gather information on new sales opportunities and send it to sales staff as a lead.

Execute customer service programs consistent with company mission and department standards; this includes proactive quality assurance as assigned, timely and thorough follow-up, and regular contact/meetings with customers.

Working with other departments, oversee/generate necessary communications, proposals, billings, and recordkeeping

Conduct regular quality checks of the cleaning, pruning, watering, fertilizing, and pest control of indoor plantscapes to ensure optimal health and aesthetics.

Enforce health and safety regulations, ensuring all work is performed securely, aiding when needed to ensure completion of required work tasks.

Update all systems daily, weekly, and monthly with pertinent data as required.

Ensure security of building and vehicles by coordinating with department managers on daily lock-up tasks, delegating to Interior Department staff as necessary.

Respond to and relay employee concerns, partnering with the Operations Manager and other members of management as appropriate to ensure timely communication and follow-through.

Participate in the processes of training, and monitoring performance of department staff, including maintaining records consistent with company-wide policies and standards, as needed.

Provide back-up assistance in caring for plants when needed, working solitary or with a partner.

Enforce hours of operation, lunch and mandatory breaks, and any and all company policies.

Work vehicle maintenance:

Maintain clean vehicles at all times, ensuring interior and exterior cleanliness.

Remove personal items from vehicles daily (lunchboxes, cell phones, garbage, etc.).Adhere to Company maintenance inspection policy.

Report any and all accidents (regardless of nature and severity) immediately.

Participate in company LEAN activities and maintain areas as assigned.

Monitor Aspire, emails, and phone messages throughout workday and respond in a timely manner, always following the company “Sunset Rule” for internal and external communications.

Update and utilize Aspire in daily work, keeping accurate and up-to-date records on all accounts.

Other duties as assigned.

Knowledge/Skills/Abilities:

Strong knowledge providing leadership in…