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Account Director

Job in Seattle, King County, Washington, 98127, USA
Listing for: Mosaic North America
Full Time position
Listed on 2026-10-17
Job specializations:
  • Management
    Client Relationship Management
Salary/Wage Range or Industry Benchmark: 90000 - 115000 USD Yearly USD 90000.00 115000.00 YEAR
Job Description & How to Apply Below
  • Portfolio Management:
    Oversee the day-to-day health, performance, and delivery of a portfolio of proprietary B2B conferences, trade shows, and experiential activations across foundational B2B and B2C accounts.
  • Strategic Growth:
    Drive account growth, retainer and staffing models, operational performance, and financial efficiency in alignment with client objectives and agency targets.
  • Cross-Functional Leadership:
    Partner closely with Creative, Strategy, Integrated Production, Operations, Finance, Analytics, and Project Management leaders to ensure ideas scale effectively into live, digital, or hybrid environments.
  • Team Leadership:
    Build, mentor, and manage high-performing account teams, creating clarity around roles, priorities, standards, and accountability.
  • Hands-On Leadership:
    Lead at the right altitude while staying connected to delivery. Manage up and down, remove barriers, support the team during critical moments, and model a team-first approach where no task is beneath the role. This is a highly hands-on role that requires the flexibility to operate strategically while stepping into day-to-day delivery when business needs require it.
Description RESPONSIBILITIES Core Leadership Priorities
  • Portfolio Management:
    Oversee the day-to-day health, performance, and delivery of a portfolio of proprietary B2B conferences, trade shows, and experiential activations across foundational B2B and B2C accounts.
  • Strategic Growth:
    Drive account growth, retainer and staffing models, operational performance, and financial efficiency in alignment with client objectives and agency targets.
  • Cross-Functional Leadership:
    Partner closely with Creative, Strategy, Integrated Production, Operations, Finance, Analytics, and Project Management leaders to ensure ideas scale effectively into live, digital, or hybrid environments.
  • Team Leadership:
    Build, mentor, and manage high-performing account teams, creating clarity around roles, priorities, standards, and accountability.
  • Hands-On Leadership:
    Lead at the right altitude while staying connected to delivery. Manage up and down, remove barriers, support the team during critical moments, and model a team-first approach where no task is beneath the role. This is a highly hands-on role that requires the flexibility to operate strategically while stepping into day-to-day delivery when business needs require it.
What You’ll Do Portfolio & Client Leadership
  • Own the overall health, direction, and performance of an assigned portfolio, balancing client partnership, team capacity, delivery quality, financial outcomes, and growth.
  • Serve as a senior, trusted advisor to client leaders by understanding their business objectives, marketing priorities, organizational dynamics, and measures of success.
  • Set the account vision and translate it into clear annual and program-level priorities for clients and internal teams.
  • Lead senior-level client conversations, business reviews, workshops, presentations, and escalations with confidence, clarity, and sound judgment.
  • Build durable relationships across client organizations, anticipate needs, navigate complex stakeholder environments, and protect long-term partnership health.
  • Provide oversight across multiple work streams while ensuring clear ownership, decision-making, communication, and accountability at the day-to-day level.
Strategic Growth & Business Leadership
  • Develop and lead account growth strategies that expand relationships, services, and revenue while delivering meaningful value for clients.
  • Shape retainer, staffing, and operating models that support client needs, team sustainability, and agency financial targets.
  • Connect experiential recommendations to broader client business and marketing objectives across B2B and B2C audiences.
  • Identify emerging opportunities, whitespace, and innovation informed by client needs, audience behavior, industry trends, and marketplace insights.
  • Contribute senior account leadership to new business efforts, agency capabilities, proposals, pricing strategies, and pitch development.
Integrated Program & Delivery Oversight
  • Provide senior oversight across the full experiential lifecycle, from strategy and concept development through planning, production, execution, measurement, and optimization.
  • Ensure strategic and creative ideas can scale into operationally sound live, digital, or hybrid experiences without losing the integrity of the vision.
  • Partner with Project Management and functional leads to establish scopes, workbacks, governance, staffing plans,…
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