Director of Engineering

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Full Time Management Lotte Hotel Seattle, Seattle, WA, US

2 days ago Requisition

Salary Range: $ To $ Annually

LOTTE HOTEL SEATTLE is hiring passionate and talented hospitality professionals to join our journey in Seattle and share a great story that pursues love, freedom, and life to move the hearts of our guests. We are seeking professionals who are looking for a place that inspires them, challenges them, and makes them proud of where they work.

PURPOSE OF THE POSITION:

The Director of Engineering provides strategic leadership for all engineering, maintenance, and facilities operations within a luxury hotel environment. This role is responsible for preserving the property's physical assets, ensuring exceptional guest comfort, and maintaining the highest standards of safety, reliability, and operational excellence. The Director oversees preventive maintenance, capital improvement initiatives, and engineering operations while fostering a culture of service, craftsmanship, and accountability.

Through collaboration with hotel leadership, the Director of Engineering plays a key role in delivering a seamless luxury guest experience and protecting the integrity, appearance, and value of the property.

Engineering Operations & Facilities Management

• Lead all engineering and maintenance operations to ensure the hotel consistently reflects luxury hospitality standards.
• Oversee the maintenance, repair, and operation of guest rooms, public spaces, back-of-house areas, and critical building systems.
• Manage contractor and vendor relationships, ensuring all work is performed to brand standards and guest experience expectations.
• Develop and execute comprehensive preventive maintenance programs to maximize equipment reliability and minimize operational disruptions.
• Ensure prompt and professional resolution of maintenance concerns affecting guests, team members, and hotel operations.
• Support renovation, enhancement, and capital improvement projects that elevate the property's appearance and functionality.

• Maintain a safe, organized, and highly efficient engineering operation.
• Ensure compliance with all company policies, brand standards, and applicable local, state, and federal regulations.
• Maintain detailed records of equipment inventories, maintenance schedules, warranties, inspections, and service contracts.
• Champion sustainability, energy conservation, and asset preservation initiatives consistent with luxury hospitality best practices.
• Protect hotel assets through effective maintenance planning and risk management.

• Develop long-term maintenance strategies that support operational excellence and asset longevity.
• Partner with executive leadership to prioritize facility improvements, capital expenditures, and property enhancement opportunities.
• Identify innovative solutions to improve building performance, guest satisfaction, and operational efficiency.
• Maintain the hotel's physical environment in a manner that reflects the expectations of luxury travelers and stakeholders.

• Recruit, develop, mentor, and retain a high-performing engineering team.
• Foster a culture of accountability, collaboration, service excellence, and continuous improvement.
• Conduct regular training to ensure team members maintain technical expertise, safety awareness, and luxury service standards.
• Ensure departmental readiness for emergency response, business continuity, and life-safety procedures.
• Promote effective communication through meetings, planning sessions, and operational updates.

• Develop and manage departmental operating and capital budgets.
• Monitor expenditures and allocate resources effectively while maintaining exceptional service standards.
• Evaluate maintenance costs, labor utilization, and vendor performance to drive operational efficiency.
• Identify opportunities for cost containment and asset preservation without compromising the guest experience.

• Associate's degree or degree in Engineering, Facilities Management, Mechanical Systems, HVAC, Refrigeration, Plumbing, or a related technical field preferred; equivalent experience may be considered.
• Progressive engineering leadership experience within luxury hotels, resorts, or high-end…