Project​/Program Manager IV

* This position is open to all King County employees and the general public *

King County Metro Transit's Rail Division is seeking to hire a collaborative and solutions-oriented Link Maintenance Desk (LMD) Program Manager IV
. This Project/Program Manager IV (PPM IV) role will provide operational leadership, strategic coordination, and cross-agency alignment to ensure safe, reliable, and efficient Rail operations. This PPM IV will lead a team of Power Controllers and Wayside Coordinators in a fast-paced, 24/7/365 environment, while serving as a key liaison between Wayside, Power, and Service Delivery Section Managers, craft Superintendents, and Sound Transit partners.

This position requires exceptional judgment, leadership, and operational awareness, with responsibility for day-to-day oversight of LMD staff, processes, and communication pathways.

The position reports to the Performance Strategy Manager for supervision, program governance, implementation oversight, performance management, and program administration. Technical and operational direction and decision-making authority, however, will be in partnership with the Senior Maintenance Unit Manager and appropriate Maintenance craft leadership.

This recruitment process will be used to fill one (1) Term Limited Temporary (TLT) or one (1) Special Duty Assignment (SDA) position. This PPM IV SDA/TLT position is anticipated to last until June 2028.

King County Metro's Rail Division manages and maintains Sound Transit's Link Light Rail, a growing network spanning 60 miles and serving 38 stations across the Puget Sound region. Together with Metro's extensive fixed-route bus system and mobility services, the Link Light Rail system is the backbone of an integrated regional transit network that gives people real freedom of movement. As Puget Sound transit agencies work together to build a seamless, connected system, our light rail system plays a central role in expanding access, reducing barriers, and ensuring that everyone across our region can get where they need to go.

Joining Metro's Rail Division means joining an organization that is shaping the future of public transportation in the Pacific Northwest and setting the standard for modern rail operations nationwide. This is a division that values strategic thinking, collaborative leadership, and a deep commitment to the people we serve, both our riders and our teams. Whatever your role, your work here contributes to something that matters, a light rail system that thousands of people count on every day.

This position is open to King County employees and the general public.

King County Employees applying for the SDA need to have passed their six (6) month probationary period (or will complete it by the closing date of this posting) in their current career service position.

Applying our ACTIVATE values: being Accountable, Collaborative, Timely, and Impactful; how we Value Employees; staying Accessible; building what’s Trusted; and acting Equitably, is a daily responsibility and a foundational expectation for all King County employees. As a Project/Program Manager IV,
you will:

• Maintenance Desk Operations — Provide day to day management of LMD activities and staff, ensuring alignment with Sound Transit and King County Metro-Rail operational standards.
• Performance Management — Establish KPIs, monitor performance, and implement corrective actions in coordination with craft leadership.
• Risk Mitigation — Identify operational risks, elevate concerns appropriately, and develop mitigation plans to ensure continuity of service.
• LMD Support — Respond to employee escalations as needed…