Project Manager, Operations Management, Project & Program Management

If you are looking for employment with a purpose where you can help improve the daily lives of the members of your community, then consider a career with Pioneer Human Services!

We are currently looking for a Project Manager/Senior Project Manager with a passion for human services. This is an exciting opportunity to be involved with an organization focused on a transformative path towards social change, creating pathways for rehabilitation, reintegration, and redemption.

Who we are - Our Mission We empower justice-involved individuals to overcome adversity and reach their full potential.

For over 60 years, we have proudly serviced our clients with professionalism and empathy. We are a nationally recognized non-profit with 35+ locations across Washington state that provided a chance for change to over 9,500 individuals in 2024.

At Pioneer, our employees are our most valuable asset. That's why we're proud to offer a comprehensive Total Rewards package designed to support your health, security, and work-life balance.

Benefits That Invest in You

At Pioneer, we offer a comprehensive benefits package designed to support your health, financial well-being, and continued growth.

Health & Wellness Benefits

• Medical coverage
• Dental coverage
• Vision coverage
• Flexible Spending Account (FSA)
• Dependent Care Flexible Spending Account

Financial Protection

• Employer-provided life insurance
• Accidental Death & Dismemberment (AD&D) insurance
• Disability coverage

Invest in Your Future

• Front-Loaded Tuition Assistance
• Retirement Plan
• Employee recognition programs
• Public transportation discounts
• Employee Assistance Program (EAP)

Join Pioneer and build more than a career. Be part of a team that supports your well-being, recognizes your contributions, and invests in your future.

Benefit eligibility, coverage, contributions, and program provisions are subject to the terms of the applicable benefit plans and policies.

WHAT YOU'LL DO

The Project Manager position supports the planning, coordination, and execution of projects that align with Pioneer Human Services' strategic, operational, and mission-driven goals. This position collaborates with internal stakeholders across multiple business units - including shared and support services, healthcare, manufacturing, and transitional services - to ensure projects are delivered on time, within scope and budget, and aligned with organizational priorities.

This position focuses on supporting larger initiatives or leading smaller, well-defined projects under the guidance of senior project staff. Responsibilities will include developing project plans, tracking milestones and deliverables, coordinating meetings and documentation, and assisting with communication and risk management efforts. The Project Manager must be adaptable, detail-orientated, and able to navigate ambiguity in a fast-paced, mission-driven environment.

PRIMARY/

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Lead initiation, planning, and implementation of all phases of the project

• Work with business owners, leaders, and executive sponsors to develop understanding of business need, define project goals and charter, and ensure project alignment with PHS strategic goals.
• Develop detailed project implementation plans, schedules, resource requirements and allocations.
• Develop, manage, and report on project budgets in collaboration with Finance and business sponsors
• Ensure all projects are delivered on time, within scope, and within budget.
• Plan and manage multiple concurrent projects.

Provide project management expertise throughout the project

• Direct, lead, and support the project team.
• Utilize project management tools and applications to support and drive work.
• Identify, manage and escape risks for timely mitigation.
• Anticipate the needs, risks and challenges of projects in the portfolio.
• Engage stakeholders proactively to gather feedback, ensure alignment, and manage expectations.

Track project deliverables and communicate with sponsors to deliver on-time and within scope and budget

• Monitor and track project progress, providing regular reports to the…