Dispatcher, Management

Gary Merlino Construction Co., Inc is a privately held locally owned and operated general contractor specializing in heavy civil construction. Over the years GMCC has become one of the largest and most diversified contractors in the Puget Sound Region, self-performing approximately 85% - 90% of all projects awarded.

GMCC’s status as a leader in the Puget Sound construction industry gives our team an opportunity to work on a variety of unique projects in the area. You will be a member of a team that provides accelerated career growth through exposure to all civil disciplines.

Stoneway Concrete, a division of Merlino Construction is seeking a Dispatcher for our facility in Seattle.

Location:

9216 8 th Ave S, Seattle, WA 98108

Position Type:
Full time

Position

Hours:

Hours will vary

• Order taker is priority work plus light dispatching
• Communicate information and interact with drivers verbally via radio
• Develop a working knowledge of concrete and its various applications
• Learn and remember mix designs and product codes
• Answer phone calls and input orders accurately
• Read, understand and use demand graphs to schedule drivers and future work
• Clearly and accurately relay jobsite directions and order information to drivers and QC technicians
• Keep records and report driver injuries and accidents to appropriate parties
• Work with sales and technical services to provide excellent customer service and meet customer needs
• Work in coordination with batch plant operator and shop to keep entire operation of mixer truck deliveries running smoothly

• Prior experience with logistics, concrete construction and or trucking
• Reliable means of transportation to arrive at work on time
• Computer and data entry skills
• Strong basic math skills
• Ability to multi-task and stay on task in a fast paced and distracting environment
• Ability to establish and maintain professional working relationships with co-workers and customers
• Ability to stay calm during high stress situations
• Ability to prioritize and problem solve quickly in real time situations

• Experience with high call volume – up to 100 calls per day
• Ready Mix Dispatch Experience
• Concrete and or construction experience
• Strong retention of Mix design codes, product codes and customer names.

• 401K Retirement
• Medical, Dental, & Vision
• Defined Pension Plan
• Profit Sharing
• Paid Vacations
• Employee Assistance Program
• Life Insurance / AD&D
• Long Term Disability Benefit
• Flexible Spending Account
• Discount Gym Memberships

We are a federal contractor and an Equal Opportunity Employer of protected veterans and individuals with disabilities. We do not illegally discriminate in our employment decisions based on age, race, color, national origin, religion, sex, marital status, sexual orientation, physical or mental disability, veteran status or pregnancy, or any other basis prohibited by local or federal law. We are also an Affiantive Action Employer and are committed to the inclusion of all qualified individuals in our employment selection process.