Divisional Vice President Global Operations

Location: Greater Seattle Area
Industry: Global Branded Merchandise / Consumer Products / Retail Operations

Talent Solutions Partners has been exclusively retained by a rapidly growing global organization to identify a Divisional Vice President, Global Operations to join its executive leadership team.

This organization partners with some of the world’s most recognizable brands, creating customized merchandise solutions that connect consumers with brands in meaningful ways. Operating at significant global scale, the company manages complex client programs across retail, eCommerce, sourcing, and supply chain channels. It continues to expand its global footprint through organic growth and acquisition.

With millions of products designed, sourced, and delivered annually, the organization has built a reputation for creativity, innovation, operational excellence, and exceptional client partnerships.

This is a unique opportunity for an operational executive who thrives at the intersection of strategy, execution, people leadership, and business transformation. As the company continues its aggressive growth trajectory, this leader will play a critical role in building scalable processes, launching new client programs, integrating acquired businesses, and creating operational infrastructure capable of supporting the next phase of expansion.

The Divisional Vice President, Global Operations serves as a key member of the executive leadership team, responsible for leading multiple operational functions including:

• Program Management
• eCommerce Operations
• Retail Operations
• Client Implementations
• Acquisition Integration

Reporting directly to the Chief Operating Officer, this individual will connect client needs and business strategy with execution. The work includes creating scalable operating models, leading new client implementations from launch into ongoing delivery, guiding the operational integration of acquired businesses, and ensuring exceptional delivery for global clients.

The successful candidate will be a proven enterprise leader who can balance strategic vision with operational discipline. This leader will guide 4 to 6 direct reports and an organization of approximately 350, optimize processes, influence across departments, and drive measurable business results.

This role provides the opportunity to directly shape the operational foundation of a global organization positioned for significant continued growth.

• Develop and execute operational strategies across program management, eCommerce, retail operations, client implementations, and acquisition integration.
• Build scalable processes, systems, and operating models that improve productivity, quality, efficiency, and client outcomes.
• Establish KPIs, performance metrics, and reporting frameworks to measure operational effectiveness.
• Drive continuous improvement initiatives focused on automation, process optimization, and operational excellence.
• Ensure alignment across client services, new business development, sourcing, logistics, compliance, technology, finance, and HR.
• Establish clear ownership, handoffs, and accountability across functions to support consistent execution.

• Lead a consistent, scalable approach for implementing new clients, programs, services, and significant changes to existing programs.
• Translate client requirements and commitments into clear, executable implementation plans in partnership with client services and new business development.
• Establish milestones, ownership, dependencies, risk management, and escalation processes for every implementation.
• Ensure resources, systems, inventory,…