Deputy Director, Global Operations

We are the largest nonprofit fighting poverty, disease, and inequity around the world.

Founded on a simple premise: people everywhere, regardless of identity or circumstances, should have the chance to live healthy, productive lives.

We believe our employees should reflect the rich diversity of the global populations we aim to serve.

• We provide an exceptional benefits package to employees and their families which include comprehensive medical, dental, and vision coverage with no premiums, generous paid time off, paid family leave, foundation-paid retirement contribution, regional holidays, and opportunities to engage in several employee communities.

As a workplace, we’re committed to creating an environment for you to thrive both personally and professionally.

In the People function, we are inspired by our mission and are compelled by the opportunity to make an impact. Along with our partners, we take on complex challenges, continually test new approaches, and embrace change where it will facilitate the best outcome. We are on a mission to evolve how we work by pushing for greater transparency so people have access to information they need to make decisions, creating energy to support a thriving workforce, and showing respect so everyone can bring their best, authentic self to work every day.

This position will be based out of Seattle, Washington.

As Deputy Director, People Global Operations, you will lead the delivery and continuous improvement of core People operations and services across the foundation’s global workforce. You will be accountable for ensuring that HR processes, systems, and services are efficient, consistent, compliant, and responsive to employee and organizational needs. You will lead a team responsible for critical People operations, including employee lifecycle processes, HR systems administration, compensation operations, recruiting operations, and service delivery.

Working with People leadership, IT, Legal, and regional partners, you will strengthen operational effectiveness, clarify accountability, and deliver a high-quality employee experience. You will also lead the modernization of People operations by simplifying processes, strengthening system, and responsibly leveraging automation and emerging technologies, including AI. Through data-informed decisions and effective change management, you will build a scalable, sustainable operating model that supports the foundation’s global mission.

In a fast-changing environment where priorities and needs will continue to evolve, you will bring agility and adaptability to help your team navigate ambiguity and change.

• Lead global People operations across employee lifecycle transactions, HRIS administration, compensation operations, recruiting operations, and related services, ensuring quality, timeliness, and clear accountability.
• Establish service standards, service-level agreements, performance indicators, and continuous improvement practices; use operational insights and employee feedback to improve service delivery.
• Ensure People policies, procedures, controls, and operational documentation remain current and are implemented consistently, in partnership with Legal and relevant regional and functional experts.
• Oversee recruiting operations processes and enabling technology, including consistent workflows, platform enhancements, and vendor relationships.
• Set priorities for People operations modernization, identifying and implementing process improvements, automation, and appropriate AI-enabled solutions with measurable outcomes.
• Partner with IT, security, privacy, and governance stakeholders to evaluate technologies and ensure responsible use of AI and employee data.
• Lead…