BH-ASO Project Program Manager; PPM III

The Department of Community and Human Services values diverse perspectives and life experiences. The Department encourages people of all backgrounds to apply, including Black, Indigenous, and People of Color, immigrants, refugees, women, LGBTQ, people with disabilities, veterans, and those with lived experiences.

King County's Department of Community and Human Services (DCHS) provides equitable opportunities for people to be healthy, happy, and connected to community. At the King County Department of Community and Human Services (DCHS), we believe in working as one team that solves problems; striving to be customer-focused and driving for the best results. We envision a welcoming community that is racially just.

We believe the field of human services exists to undo and mitigate unfair structures. We seek to lead the way by working as respectful and responsible stewards for our community.

The Behavioral Health and Recovery Division (BHRD) of DCHS is looking for a Behavioral Health & Administrative Services Organization (BH-ASO) Project/Program Manager who will assist the BH-ASO Operations Manager with coordination and oversight of BHASO team’s operational processes and program improvements. This position is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 36 months from the start date.

The BHASO Project/Program Manager is responsible for leading the planning, execution, and evaluation of initiatives that strengthen crisis response programs and ensure high-quality, timely services for individuals experiencing behavioral health or other crisis-related needs. This role provides project management duties as it leads cross-functional projects, coordinates with internal and external partners, supports policy development, and ensures audit readiness across crisis service operations.

The BH-ASO Project/Program Manager ensures projects are delivered on time, within scope, and aligned with organizational goals, regulatory requirements, and community needs. This position will report to the BH-ASO Business Operations Manager.

WHO MAY APPLY: This position is open to all qualified candidates that meet the minimum qualifications. Interviews for this selection process will take place on or around 12/16/2026.

WORK SCHEDULE/CONDITIONS: This is a Special Duty Assignment (SDA) or Term-Limited Temporary (TLT) position anticipated to end 36 months from the start date, but subject to change dependent on operational need. This position is exempt from the provisions of the Fair Labor Standards Act, and is not eligible for overtime. Typical hours are Monday - Friday 8am - 5pm.

MISSION CRITICAL POSITION STATUS: This position has been designated Non-Mission Critical. Unless otherwise directed by the County Executive, department director or agency head, all employees, regardless of designation, are expected to report to work or request leave during an emergency or inclement weather. For more detailed information, please visit HR Policy County Operations During Emergency Situations and King County Guidelines for Workforce Management in an Emergency.

TELEWORKING REQUIREMENT: DCHS works in a hybrid model, with days in the office as well as telecommuting. The ratio of remote to onsite work will be dependent on business needs and is subject to change. The primary onsite location is the Chinook Building at 401 Fifth Avenue Seattle, WA 98104.

Employees must reside in Washington state and within a reasonable distance to their King County worksite to respond to workplace reporting requirements.

King County has a robust collection of tools and resources to support working remotely. The individual selected for this opportunity will join an innovative and progressive team that is redefining how we work as we transition to the department's hybrid environment. Employees will be provided with a County-issued laptop and must maintain a home workspace with an internet connection where they can reliably perform work and remain available and responsive during scheduled work hours.

• Design, implement, and oversee crisis service projects, including operational policies, procedures, system improvements, program launches, and operational enhancements.
• Drive the development, revision, and implementation of policies and procedures that support crisis service operations, compliance, and quality standards.
• Maintain audit readiness by ensuring documentation, workflows, and program practices consistently meet regulatory and contractual…