Customer Technical Training Specialist; Experienced and Lead

Position: Customer Technical Training Specialist (Experienced and Lead)

Customer Technical Training Specialist (Experienced and Lead)

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Job Description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

Position Overview

The Boeing Global Services (BGS) is seeking an Experienced and Lead Level Customer Technical Training Specialist to support the Training Team in Seattle, WA.

The primary focus of this role is to develop, conduct, and evaluate the effectiveness of technical training. This requires the analysis of customer technical training needs to determine appropriate training content, objectives, and design. Additional duties include research, courseware updates, and the development of new media in support of customer training.

This is an on-site Seattle position and is primarily a 1st shift role; occasional adjustments may be required to support classes, meetings, workshops, etc. Travel up to 25% of the time, both domestically and internationally, is expected.

Position Responsibilities

• Independently conducts customer training in broad subject areas using the approved medium to satisfy customer training requirements.
• Conducts analyses to evaluate customer technical training needs to determine appropriate training content, objectives, and design.
• Develops, conducts, and evaluates effectiveness of technical training. Uses specialized software to research, configure, maintain, update, and develop new and existing media and materials.
• Travels for work up to 25% of the time.
• Adjusts shift as needed; primarily a 1st shift position but may require changes to support classes, meetings, workshops, etc.
• Works under general supervision.
• May be asked to support other programs or perform other duties as needed.

Basic Qualifications (Required Skills/Experience)

• Experience interpreting commercial technical data including drawings, maintenance, and operations manuals.
• Experience conducting technical training and/or performing instructional system development.
• 5+ years’ experience in aircraft maintenance and modification (hands‑on technician work on aircraft).
• Capable of traveling 25% of the time both domestically and internationally.

Preferred Qualifications (Desired Skills/Experience)

• 5+ years’ of higher education and/or related work experience.
• Licensed Aircraft Mechanic.
• Associate’s degree or higher.
• 2+ years’ experience conducting technical training and/or performing instructional system development.
• Experience maintaining large complex commercial aircraft and providing instruction on the same.

Drug Free Workplace

Boeing is a Drug Free Workplace where post‑offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies.

General

All information provided will be checked and may be verified. Please apply ASAP for this role as recruitment may commence before the end date.

Total Rewards & Pay Transparency

At Boeing, we strive to deliver a Total Rewards package that will attract, engage, and retain the top talent. Elements of the Total Rewards package include competitive base pay, variable compensation opportunities, and eligibility for a variety of benefit programs—health insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid/unpaid time away from work. Salaries are based upon candidate experience, qualifications, market, and business considerations.

Experience‑Level Summary Pay Range: $82,450 – $111,550
Lead‑Level Summary Pay Range: $102,850 – $139,150

Final date to receive applications

Applications for this position will be accepted until Jan. 06, 2026

Export Control Requirements

This position must meet U.S. export control compliance requirements. To meet U.S. export control compliance requirements, a “U.S. Person” as defined by 22 C.F.R. 120.62 is required. “U.S. Person” includes U.S. Citizen, U.S. National, lawful permanent resident, refugee, or asylee.

Export Control Details

US‑based job, U.S. Person required.

Relocation

This position offers relocation based on candidate eligibility.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

This position is for 1st shift.

Equal Opportunity Employer

Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status, or other characteristics protected by law.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Other

Industries

Airlines and Aviation, Aviation and Aerospace Component Manufacturing, and Defense and Space Manufacturing

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