EVP, Chief Operating Officer; COO), Product Engineering

Position: EVP, Chief Operating Officer (COO), Product Engineering
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Job Category

Program & Project Management

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

Role Overview

The EVP, Chief Operating Officer (COO) for Product Engineering will serve as the strategic and operational right hand to the President & CTO, driving the operating system that enables Salesforce to scale engineering excellence across a global organization of 10,000+ engineers.

The EVP, COO will bring enterprise-grade rigor, disciplined execution, and cross-cloud integration to one of Salesforce's most critical technology portfolios, spanning:
Platform, C360 Apps, Agentforce, Data Cloud, Mule Soft, Heroku, Tableau, Industries, and Informatica (post-integration).

This leader owns the connective tissue across Product Engineering - ensuring that strategy translates into execution, that execution aligns with priorities, and that the organization moves with the speed, discipline, and clarity required for an AI-first, agentic enterprise.

Key Responsibilities

Operating Model + Governance

* Architect and run the operating model for Product Engineering, including cadence, prioritization, cross-org governance, and leadership forums.

* Establish disciplined mechanisms for planning, V2

MOM execution, quarterly business reviews, engineering performance reviews, and cross-cloud interlocks.

* Bring system-level operating rigor that reduces operational drag on the CTO and creates focus and accountability across a large-scale engineering organization.

Execution Engine Leadership

* Oversee central Operations / PMO and Engineering Performance functions (e.g., metrics, dashboards, productivity insights, delivery health).

* Lead all engineering operations teams and unify operational roles under a single, coherent COO umbrella.

* Ensure alignment, sequencing, and tradeoff decisions across Platform, Apps, Agentforce, and Data Cloud dependencies.

Enterprise Integration & Transformation

* Drive major transformation programs for Salesforce's shift to the Agentic Enterprise, including AI-first engineering practices, reliability, and productivity improvements.

* Lead strategic integration of Informatica and other inorganic growth plays, ensuring coherent operating mechanisms across newly combined teams.

* Scale systems, processes, and leadership routines to meet the needs of a 10K+ engineering workforce.

Cross-Functional Leadership

* Serve as the primary integrator across Engineering, Sales, CS, Security, Legal, Finance, Marketing, and Employee Success.

* Build strong partnership with Finance for OPEX/HC management, resource planning, investment frameworks, and productivity levers.

* Partner with Employee Success on org design, workforce planning, leadership capability, and engineering talent strategy.

Culture, Leadership, and Communication

* Drive clear, consistent communication and narrative alignment across a global engineering organization.

* Strengthen leadership pipelines, operational discipline, and decision-making quality throughout Product Engineering.

* Model the behaviors of an execution-first, customer-obsessed, agentic culture.

Qualifications

Core Requirements:

* 15+ years in enterprise software, with deep experience in engineering, product, or large-scale technical operations.

* Proven success leading complex transformations in matrixed, global technology environments.

* Demonstrated expertise in operations, product/program management, organizational governance, and enterprise execution.

* Strong financial…