Quality Assurance Assistant

We’re looking for motivated, engaged people to help make everyone’s journeys better.

This position is responsible for the oversight of all HACCP logs in the Hot Foods Production ensuring that the logs are completed as per company policies and procedures. The position is also responsible for ensuring that all FDA processes are followed.

• Conducts temperature checks on products and ensures that all HAPPC, and FDA rules and regulations are followed along with managing the units log books.
• Performs quality checks in the Hot Food kitchen to ensure that the specifications of the customer are followed
• Ensures food produced in the Hot Foods is checked for temperature and placed in the refrigeration system per company policy
• Checks temperature of food prior to moving the food into the refrigeration system
• Randomly checks temperature of foods to verify that company policies are followed
• Monitors personal hygiene
• Supports customer audits and government audits to meet compliance
• Monitors company policies and procedures and notifies management of issue if they arise
• Responsible for safety, quality and compliance to customer specification
• Monitors equipment for cleanliness and sanitation
• Completes HACCP logs
• Communicates product deviation to the unit production manager immediately
• Ensures proper color code are applied to the product

• Education:
  
  High School graduate or equivalent with experience in related discipline required
• Work Experience:
  
  In-Flight catering experience is highly desired
• Experience in a customer service environment is preferred
• Technical
  
  Skills:
  
  (Certification, Licenses and Registration) Serv Safe training and certification required once hired
• Language / Communication
  
  Skills:
  
  Excellent oral and written communication skills

• Geographic Responsibility:
  Unit
• Type of Employment:
  Full time
• Travel %:
  None
• Exemption Classification:
  Non-exempt

• Hot Food kitchen

• N/A

• Regularly, stands, bends, lifts, and moves intermittently during shifts of 10+ hours.
• In a normal production kitchen facility there may be physical discomfort due to temperature and noise.
• Must be able to lift, push, pull and move product, equipment, supplies, etc., in excess of twenty-five (25) pounds.
• Detail oriented
• Strong organizational skills, able to prioritize responsibilities and multi-task
• Strong interpersonal skills, interact well with multiple departments as required
• Able to work with little supervision

• Direct Line Manager (Title): QA/Manager/Production Manager
• Dotted Line Manager (Title, if applicable): N/A
• Number of Direct Reports: 0
• Number of Dotted Line Reports: 0
• Estimated Total Size of Team: 1

• Thinking – Information Search and analysis & problem resolution skills
• Engaging – Understanding others, Team Leadership and Developing People
• Inspiring – Influencing and building relationships, Motivating and Inspiring, Communicating effectively
• Achieving – Delivering business results under pressure, Championing Performance Improvement and Customer Focus

• We treat each other with respect and we act with integrity
• We communicate and keep each other informed
• We put our heads together to problem solve and deliver excellence as a team
• We have passion for our work and we pay attention to the little details
• We foster an environment of accountability, take responsibility for our actions and learn from our mistakes
• We do what we say we will do, when we say we are going to do it
• We care about our coworkers, always taking an opportunity to make someone’s day better

gategroup is an equal opportunity employer committed to workforce…