Communications and Public Involvement Manager

Communications and Public Involvement Manager

Join to apply for the Communications and Public Involvement Manager role at WSP in the U.S.

WSP is currently initiating a search for a Communications and Public Involvement Manager for our Seattle office
. Be involved in projects with our Communications Advisory Services Practice and be part of a growing organization that meets our client’s objectives and solves their challenges.

The position will lead communications and public engagement efforts for a variety of infrastructure projects in the region and may support other WSP communications and public involvement efforts nationally as needed. This is an exciting opportunity to join our national team of talented communications and public outreach/public information professionals.

• Serve as a key communications and outreach consultant on infrastructure projects, including transportation, water and energy projects
• Implement effective public outreach strategies for infrastructure projects
• Take initiative and ownership of public involvement tasks to develop effective strategies that solicit feedback and input from the public
• Serve as liaison between projects and the community
• Develop and implement strategic messages that educate the community on the purpose, need, benefits and perceived impacts of projects and programs
• Provide as‑needed in‑person public involvement support at tabling events, open houses and construction sites
• Coordinate, facilitate and participate in virtual in‑person public meetings and community events as assigned
• Manage development of strategic social media outreach plans including the research, writing and vetting of various posts (X, Facebook, Instagram, etc.)
• Manage content development for a variety of communication channels, including website, social media, talking points, presentations, marketing materials and media notifications
• Develop performance metrics to analyze the effectiveness of outreach campaigns, including website and social media content
• Direct the work of support services such as graphic design, website development, video, and photography
• Coordinate closely with project teams and clients on communications and public involvement alignment with client priorities and program messaging
• Participate in external project, agency, and community meetings to provide public involvement updates and help identify public involvement issues
• Coordinate development of project deliverables and public outreach according to project schedule
• Build strong relationships with technical team members and clients and assist with business development activities
• Interact in a clear and concise manner with a variety of diverse audiences
• Perform other duties as assigned or required by WSP USA Inc. and our clients

• Bachelor's degree in Communications, Politics, Planning or related field, or comparable experience
• 7‑10 years of communications and public involvement experience
• Outstanding oral, written and interpersonal communication skills
• Superior organizational and time management skills with a high attention to detail
• Proven experience writing and editing content for fact sheets, websites, social media, and/or media releases
• Ability to understand and translate complex, technical information into easy‑to‑understand content for public consumption
• Previous experience working on infrastructure projects with a cross‑discipline team
• Deadline driven with the ability to multi‑task in a fast‑paced environment
• Ability to help de‑escalate and mitigate community concerns
• Strong computer skills with proficiency in Microsoft Office, Teams, Outlook, Word, Excel, and Power Point
• Ability to work effectively with teams and demonstrate initiative to lead tasks
• Ability to work well with the public and interact effectively with all organizational levels, including senior management
• Ability to work beyond standard business hours on some nights and weekends
• Candidate must be able to immediately work in the United States on a full‑time permanent basis
• Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies